Strategic Product Specialist I - Req#1089 - COCC

Who we are...
COCC delivers complete enterprise processing solutions to financial institutions throughout the northeastern United States. Listed among American Banker's FinTech 100 and the Inc. 5,000 fastest growing companies in the nation, COCC inspires the industry with innovation and top quality support. Designated as a Top Workplace in Connecticut, COCC recognizes employees as the core of our success! COCC offers a progressive training program to support employees in personal and professional development.

What we need…

A collaborative, energetic and outgoing Strategic Product Specialist to further strengthen COCC’s sales efforts through sales relationship management. This person directly manages the sales of COCC products and the projects involved in the sales process, including marketing to COCC’s existing client base, actively contacting clients to inform them about COCC’s offerings, organizing and facilitating product demonstrations, providing pricing, managing follow-up and GAP items, contract delivery, tracking deals in the internal CRM solution, and other related sales activities.

This is a highly visible role representing COCC to clients and executives, and offers the opportunity to work in a people-focused team that thrives in collaboration and providing excellent customer engagement.

What’s in it for you…

COCC offers a unique and collaborative experience as you grow your career with us and all of the benefits you’d expect from an award-winning employer plus:

• Hybrid schedules and ample paid time off allowing you work/life balance and flexibility
• Customized training and onboarding to support you in your first year at COCC
• Robust employee development programs aligned with career pathing objectives
• Cutting-edge training and educational resources from vendors like SANS, PluralSight and CBTNuggets
• Generous PTO offerings, benefits and competitive compensation
• On-site fitness centers, wellness incentives, and lifestyle spending accounts
• Tuition Reimbursement
• One-on-one career coaching
• DEIB initiatives championing inclusion and encouraging you to bring your whole self to work
• Financial planning assistance with certified professionals
• Peer recognition programs

What you’ll do…

• Promote COCC products and services to existing clients via email, weekly releases, and other channels, ensuring professional and thorough follow-up.
• Oversee the entire sales cycle, including marketing to current clients, contacting them about COCC’s offerings, organizing product demonstrations, providing pricing, managing follow-up and GAP items, delivering contracts, tracking deals in the CRM system, and other related sales activities.
• Manage the complete client product lifecycle.
• Provide clients with product knowledge while building relationships with COCC SMEs, and facilitate connections between SMEs and clients.
• Organize product demonstrations and prepare pricing proposals.
• Deliver product presentations.

What you’ll bring…

• Bachelor’s degree in Accounting/Finance or Sales/Marketing, or equivalent work experience
• 2-4 years sales/marketing experience
• 2-4 years professional work experience within a bank or credit union, or other professional environment preferred
• 2 years of experience within a client service setting
• Knowledge of banking and technology related services is preferred
• Ability to communicate effectively with prospects, clients, third party partners, and all levels of internal staff and management, both verbally and in writing
• Highly organized with the ability to prioritize and multi-task in a fast-paced environment
• Must be a team player with a positive attitude and take pride in producing high quality work
• Ability to effectively manage multiple tasks and projects simultaneously with open communication and strict adherence to deadlines
• Must have meticulous attention to detail as the job requires daily proofreading and editing
• Public speaking and presentation skills
• Ability to take initiative and perform independent research on unknown items

Salary range for this role is $54000 - 75000 annually

Applicants for employment in the US must have work authorization that does not currently or in the future require sponsorship of a visa for employment authorization in the United States.

COCC is committed to maintaining a drug-free workplace. All applicants are required to pass a credit, background, and substance test prior to employment. COCC procures background and consumer reports in compliance with all Federal and State regulations, including The Fair Credit Reporting Act and CT Department of Labor laws regarding pre-employment screens. COCC is an equal opportunity employer committed to a community of inclusion, and an environment free from discrimination, harassment, and retaliation.

Accessibility - If you’re a job seeker with a disability and require accessibility assistance or an accommodation to apply for one of our jobs, please let us know by calling 860-678-0444 or emailing TalentManagement@cocc.com. Please specify the help you need and we’ll be happy to get back to you!