Strategic Procurement Manager - Press Ganey

PG Forsta is the leading experience measurement, data analytics, and insights provider for complex industries—a status we earned over decades of deep partnership with clients to help them understand and meet the needs of their key stakeholders. Our earliest roots are in U.S. healthcare –perhaps the most complex of all industries. Today we serve clients around the globe in every industry to help them improve the Human Experiences at the heart of their business. We serve our clients through an unparalleled offering that combines technology, data, and expertise to enable them to pinpoint and prioritize opportunities, accelerate improvement efforts and build lifetime loyalty among their customers and employees.

Like all great companies, our success is a function of our people and our culture. Our employees have world-class talent, a collaborative work ethic, and a passion for the work that have earned us trusted advisor status among the world’s most recognized brands. As a member of the team, you will help us create value for our clients, you will make us better through your contribution to the work and your voice in the process. Ours is a path of learning and continuous improvement; team efforts chart the course for corporate success.

Our Mission:

We empower organizations to deliver the best experiences. With industry expertise and technology, we turn data into insights that drive innovation and action. 

Our Values:

To put Human Experience at the heart of organizations so every person can be seen and understood. 

• Energize the customer relationship: Our clients are our partners. We make their goals our own, working side by side to turn challenges into solutions. 
• Success starts with me: Personal ownership fuels collective success. We each play our part and empower our teammates to do the same. 
• Commit to learning: Every win is a springboard. Every hurdle is a lesson. We use each experience as an opportunity to grow. 
• Dare to innovate: We challenge the status quo with creativity and innovation as our true north. 
• Better together: We check our egos at the door. We work together, so we win together. 

We're looking for a Procurement Manager to join us in Chicago, Illinois.

This is a fully remote role, however if you live in the Chicago area you will be expected to be in the office 2-3 days/week.

This role is to primarily manage the third party expenditure for PG Forsta in the specific field of Indirect Services, ie IT, Marketing, Consultancy, Facilities, HR, Operations and Business Services. This role will also support the identification and delivery of group wide synergies across PG Forsta. Working in conjunction with other team members this role will require the candidate to manage the strategic procurement process on behalf of the Procurement functions internal customers.

Key Accountabilities & Responsibilities:

• Accountable for the development and ownership of Procurement Category Strategy
• Accountable for delivery of bought in goods and services at the lowest ultimate cost.
• Responsible for managing the Procurement process to meet audit and compliance requirements.
• Responsible for managing the relationship with internal customers to meet / exceed expectations.
• Responsible for the Identification and delivery of synergies and savings benefits across all businesses in PG Forsta
• Responsible for leading and coordinating of sourcing activities.
• Responsible for supplier relationship management processes.
• Accountable for clear communication of agreed strategy, purchasing updates, contract information.
• Responsible for planning, coordination and prioritization of support for all activities and projects.
• Responsible for ensuring the right contractual conditions are in place to manage PG Forsta risk.

Key Relationships (Internal & External contacts):

• Customer: Key stakeholders, budget managers (Business Unit, Executive and Senior Management), Marketing and Sales Teams, CMO, COO.
• VP Procurement.
• Internal Suppliers: i.e. Legal, Audit, Insurance & Tax, Finance, IT.
• External Suppliers: Current and potential providers of goods, services and advice to PG Forsta.

• 10 years of International Procurement / Category Leadership Experience within Marketing and Sales Categories.
• Demonstrable experience of managing high value high complexity projects and/or Sourcing processes/negotiations: Marketing Tools, Sales Tools, Marketing Events and Hotels and Exhibition.
• Strong knowledge in Supplier Negotiation and Legal Contracts.
• Understanding of key change drivers and knowledge and experience of harnessing them to maximize delivery.
• Strong understanding of Marketing and Sales Procurement Markets in US and Europe.
• Strong working knowledge of assisting with the negotiation of large corporate event contract and performance measurement management techniques / supplier relationship management techniques. 
• Proven track record of Leadership, prioritization and managing under pressure.
• Broad experience of building and leading Tenders and Negotiations.
• Ability to manage and analyze complex data under pressure.
• Understanding of Cultural Differences and ability to cultivate win/win solutions.
• Awareness of Change Management Techniques and conversion into effective delivery.
• Strong Communication.
• Excellent Negotiation and Strategic Sourcing ability.
• Strong Contracting Ability (10 years + experience).
• Graduate Caliber and CIPS/BME Qualified.
• Demonstrable record in Outsourcing methodologies and strong understanding of TUPE issues.

Press Ganey Associates LLC is an Equal Employment Opportunity/Affirmative Action employer and well committed to a diverse workforce. We do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, veteran status, and basis of disability or any other federal, state or local protected class. 

Pay Transparency Non-Discrimination Notice – Press Ganey will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 

The expected salary for this position ranges from $90,000-$120,000. It is not typical for offers to be made at or near the top of the range. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, licensure or certifications obtained. Market and organizational factors are also considered. In addition to base salary and a competitive benefits package, successful candidates are eligible to receive a discretionary bonus or commission tied to achieved results.

All your information will be kept confidential according to EEO guidelines.

Our privacy policy can be found here: https://www.pressganey.com/legal-privacy/ 

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Don’t meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Press Ganey we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.