Strategic Partnership Manager - ETS

About ETS:

For more than 75 years, we have amplified products and services based rigorous research and our belief in the power of learning. Driven by our mission to advance quality and equity in education, ETS provides learning solutions, pioneering research and trusted assessments that help guide learners around the world on their path to new possibilities.

Our portfolio of trusted measures include TOEFL, TOEIC, GRE and Praxis. Along with research, development and innovation that explores new frontiers in learning and measurement our educational measurement solutions and research contribute to the development of new methods and tools, inform important dialogue with education policymakers, and shed light on critical issues and potential solutions - all with the aim of creating a world where all learners can improve their lives through education.

With new senior leadership at the helm, ETS aims to continue changing the lives of all learners as we expand our organization's global footprint. Our goal is to remain at the forefront of assessment and measurement efficacy within the education and ed tech space as it continues to grow and evolve.

Drive revenue and build market share of the TOEFL product line by developing and managing strategic relationships with top tier institutional and organizational partners.

LOCATION: Southern/Southwest USA

Business Development

• Develop effective strategies to gain access to decision makers at key accounts to build brand awareness and drive TOEFL preference in the US market.
• Collaborate with Product /Marketing teams to develop innovative, efficient, and effective sales and marketing campaigns.
• Demonstrate exceptional understanding of the English Language Assessment marketplace and competitor offerings to better differentiate and drive volume.
• Enhance and track specific growth metrics including growing iBT scores sent to U.S. institutions.
• Personalize and present webinars and tech demos that are visually appealing and persuasive to multiple audiences.
• Participate in conferences, webinars, and other business events to represent ETS brand and promote TOEFL products.
• Cultivate existing relationships and build new ones with a hunter mentality.
• Provide product and market feedback to improve TOEFLs market fit globally.
• Gather and share domestic market intelligence to influence and contribute to the overall ETS-TOEFL strategy.
• Effectively use the Salesforce tool to enter all activities and opportunities.

Client Management

• Develop trusted mutually beneficial relationships with key decision makers and influencers within U.S. institutions and organizations to support and grow the TOEFL brand.
• Uncover client goals, create opportunities for growth and make volume projections across territory.
• Recommend upsell/cross-sell other ETS products and services.
• Develop strategies to attain and improve client satisfaction.
• Anticipate and respond to client needs (collaborating with Product Managers).

#LI-NK1

#LI-HYBRID

• Proven success in building positive relationship and influencing decisions with organizational leadership to support domestic and international market needs.
• Ability to craft a solution with appropriate products and services that meets business goals based on client discussions.
• Positive, energetic attitude that responds well to new challenges and opportunities.
• Good balance of strategic, tactical, and analytical skills.
• Strong leadership, motivational, and presentation skills.
• Excellent communication skills (written and spoken).
• Ability to work with cross-functional teams to deliver effective responses and product solutions to clients.
• Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm.
• Proven ability to handle multiple projects and meet deadlines.
• Creative and innovative team player.
• 5+ years of experience in international education.
• Proven track record of meeting and exceeding KPIs.
• Experience working with multifunction teams in different locations.
• Undergraduate degree (or relevant experience) in related fields such as: Business Administration, Marketing or other areas combined with relevant work experience.
• Familiarity with CRM, Salesforce preferred.
• Proficient on MS Office products.
• Knowledge of Higher Education, English language learning or Assessment field preferred.

ETS believes in a Total Rewards philosophy for our employees, and they include:

• Health, Vision, Dental insurance plans to choose from
• Generous continuous learning support, from individual learning grants to up to 6 classes a year for tuition reimbursement as well as on-line learning access!
• Generous PTO and vacation time to balance your work and life
• Additional 8 hours of PTO for volunteer work
• Retirement plan (401(a)) and traditional Roth (403b) with company contribution
• Commuter Benefits, Pet Insurance, 1 year subscription to Calm App

ETS is mission driven and action oriented

• Diversity, equity, inclusion, and belonging is at the forefront of the ETS employee's daily work. To further foster an inclusive environment ETS is home to a wide variety of Affinity groups that celebrate the diversity of our talented employees.
• How about cultivating growth, innovation, and continuous transformation for the next generation of rising professionals as leaders? ETS offers multiple Business Resource Groups (BRG) for you!
• Are you passionate about volunteering and being active in your career and community? ETS offers our Center for Advocacy & Philanthropy (CAAP) where we encourage ETS employees to become active volunteers in their communities and schools through the ETS Cares Giving Campaign. Our employees can support any 501c3 or eligible charity of their choice.

ETS is an Equal Opportunity Employer comprised of people with different experiences, strengths, and backgrounds who share a passion for advancing quality and equity in education. We are dedicated to building teams that reflect the various backgrounds, experiences, and identities of those we serve. The Talent Acquisition team strives to ensure candidates enjoy a fair and equitable hiring process. We believe our differences empower us to be a better team, making better decisions and delivering better results.