Strategic Markets Operations Manager - Benco Dental

Location: Hybrid / Pittston, PA 

Strategic Markets Operations Manager at Benco Dental

At Benco Dental, our company is our family, and we are looking for a new addition to assist us in Driving Dentistry Forward. Please review the description below carefully to ensure that this position is the perfect match for you!

What’s in it for YOU?

• Excellent Compensation Packages

• Medical, Dental and Vision Benefits Effective on Day 1

• 401k Package, Paid Time Off Program, and Profit Sharing

• Flexible/At Home Working Options

• Associate Discounts and Community Giveback Programs

• College Tuition Savings Program

• Caring Family Culture Toward all Associates

• Certified as a FORTUNE Great Place to Work

• Opportunities to join resource groups that promote Diversity, Equity, and Inclusion

• Family owned for 90+ years

Position Summary:

This position is responsible for leading the Strategic Markets RFP and Contract Pricing Team with a focus on winning new business while maximizing profitability. The RFP & Contract Pricing Manager will be responsible for monitoring competitive behaviors, market dynamics and win/loss patterns to recommend pricing strategies that will help deliver profitable growth in Strategic Markets. The position will support ongoing administration of chargeback and quoting tools. They will also be responsible for developing relationships with Manufacturers and other third parties to ensure Customers are receiving the best contract pricing available.

Do YOU Possess These Skills and Attributes?

• Strong knowledge of SQL and data warehouse concepts
• Advanced skills in Microsoft Excel
• Comfortable working with large amounts of data, detail-oriented, and possess excellent business acumen
• Strong business acumen / understands complex markets and situations
• Experience with leveraging technology to automate business processes
• Highly-driven, customer-focused B2B marketing professional
• Ability to negotiate contract pricing deals with manufacturers in support of key accounts
• Ability to solve business problems creatively
• Excellent verbal and written communications skills
• Excellent cross-functional collaboration skills
• Strong analytical skills that drive improvements in the customer experience

Do These Responsibilities Interest YOU?

• Leads the Strategic Markets RFP Team to deliver winning bids and execute contract pricing
• Analyzes pricing data, including competitor pricing strategies, price points and market trends to support policy/price change recommendations
• Monitors compliance with pricing strategy to ensure consistency and ongoing governance
• Collaborates with other departments to align on and implement effective pricing strategies
• Leads efforts to implement, communicate and document price changes in Strategic Market
• Negotiates Manufacturer deals on behalf of Benco’s Strategic Markets accounts
• Implements strategies to extend and expand chargeback opportunities with Manufacturers
• Gathers input to support financial evaluations to assess profitability of Customer offers
• Collaborates with Sales, Finance and Marketing Leadership to produce effective pricing proposals
• Serves as administrator for systems and tools used to respond to RFPs and RFQs
• Documents processes and trains staff on quoting guidelines and procedures
• Sets direction, goals and expectations about performance, holds associates accountable for development, and provides appropriate feedback
• Develops reports and implements controls to effectively manage contract pricing

Do YOU Meet These Requirements?

• Bachelor's Degree in Business, Finance, Marketing or related field of study or equivalent experience
• Master's Degree in Business, Finance, Marketing or related field of study preferred

Who We Are: It’s our Mission to Drive Dentistry Forward

Benco Dental, the largest privately owned, full-service dental distributor in the United States, has remained in the family since 1930—a family that now includes our more than 40,000 customers and over 1,500 associates in the 48 contiguous states.

We provide more supply and equipment options than any other full-service distributor, an offering enhanced by a comprehensive suite of services, including office design, equipment repair, practice coaching, financing and project management, wealth management and dental-specific technology solutions. These services are supported by over 400 professionally trained sales representatives and 300 factory-trained service technicians who begin every task by asking “What does the customer want?”

If you enjoy working for a progressive company, who is committed to diversity in our workforce, who values all customers and associates, who also provides the opportunity for growth and development- we encourage you to learn more about our Benco family. We are looking for driven professionals who want to play a key role in our future success, while making a positive impact within our industry. Thank you for your interest in Benco Dental. We look forward to hearing from you!

We're proud to be an equal opportunity and affirmative action employer. At Benco Dental we celebrate our associates' differences to foster a culture of diversity and inclusion every day. Click here to learn more about how we promote Equal Opportunity and Diversity and Inclusion at Benco.