Strategic Business Development Specialist - Payments - Merchant Services - JPMorgan Chase Bank, N.A.

J.P. Morgan Payments, a global leader in cash management, liquidity, commercial card, foreign exchange, and escrow solutions, is committed to innovation and uses cutting-edge technology and data analytics to deliver specialized solutions. Our organization, comprising Merchant Services, Treasury Services, Commercial Card, and Trade Finance, aims to enhance clients' working capital management and operational efficiency. Chase Payment Solutions, our global payment processing business, is a leading merchant acquirer with over $1 trillion in annual transaction volume, offering payment, fraud, and data security services in more than 130 currencies.

As a Strategic Business Development Specialist in J.P. Morgan Payments, you will be responsible for executing product pilots, managing various sales initiatives, and nurturing leads in partnership with Marketing. You will also play a crucial role in providing feedback to sales leadership, marketing, product, and commercialization teams to improve the effectiveness of various products and programs. This role offers the opportunity to work in a fast-paced environment, manage multiple prospects/customers, and contribute to the growth and efficiency of the organization.

Job responsibilities

• Execute on all future product pilots prior to general availability
• Largely reactive role that can execute against various initiatives freeing up proactive capacity within the SMB Sales Organization
• Perform with a nimble approach to execute against various front book and back book initiatives
• Lead nurturing campaigns in partnership with Marketing (unable to contact/stale leads)
• Handle inbound leads for marketing experiments - triage and perhaps convert to an opportunity for sales team in some cases, or work the opportunity in others (e.g., new populations, complicated offers)
• Learn about Value Added Services offerings as they become available and cross sell them into the existing merchant book of business to add revenue, increase loyalty and reduce client attrition
• Manage multiple prospects/customers and different stages of sales funnel and decrease time to revenue
• Participate in an active feedback loop with sales leadership, marketing, product, and commercialization to prove out effectiveness of various products and programs

Required qualifications, capabilities and skills

• Minimum 2 years of sales experience and/or Bachelor degree
• Merchant services sales, relationship management, or banking experience a plus
• Strong telesales ability, written communication, and interpersonal skills
• Very strong organizational skills
• Capable of managing various sales programs/promotions simultaneously
• Consume and retain training information for quick and accurate application
• Advocate for process improvement and be eager to provide feedback
• Agent of change and innovative thinker
• Multi ask and function successfully in a fast-paced environment

Preferred qualifications, capabilities and skills

• Focused and detail-oriented
• Proficiency with Salesforce CRM and managing a pipeline
• Ability to quickly build rapport
• Computer literate, familiar with Microsoft Office and Excel
• Good work ethic/positive attitude
• Willingness to take on projects in the infancy/idea stage and work through improvements for the betterment of the client and the firm
• Bilingual a plus

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, we offer discretionary incentive compensation which may be awarded in recognition of firm performance and individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans