Strategic Account Manager - Hilti, Inc.

What's the role?
The role of Hilti North America (HNA) Strategic Account Manager (SAM)
is to own the relationship of the customers within a specific region
represents the largest opportunity for large customer business. This role is
responsible for developing executive relationships in partnership with the
regional manager and division manager. This includes developing strategic
direction and gaining share of wallet through specific strategic initiatives
and solutions offerings. This position coordinates the collaboration of the
Hilti team and owns the task of developing relationships up, down, and
across the customer's organization. The incumbent in this role deeply
understands Hilti's product, software, and service solutions. The SAM
will work upstream to deliver value (improve business processes / work
methods), establish Hilti as a trusted partner and position Hilti for
sustainable and accelerated growth. The Strategic Account Manager will cover
approximately 10 hierarchies of A/B, Large and Complex, or must win accounts.
Who is Hilti?
Hilti is where innovation is improving productivity, safety and
sustainability in the global construction industry, and beyond. Where strong
customer relationships are creating solutions that build a better future.
Where there is pride and a sense of belonging across our 120 locations,
carrying right into our lives and homes. Where people are exploring
possibilities, leveraging their potential, owning their personal
development and growing lasting careers.
What does the role involve?
Make outside, face-to-face sales to an assigned set of customers, often
through direct assignment within a geographic area while strengthening the
company's position or market shares within the assigned group of accounts
Build account development plans for up to ten hierarchies to drive key
strategic topics, project and account standards on local opportunities
Work under the guidance of strategic business developers to implement
framework agreements locally
Demonstrate consultative selling; collaborate with the customer to analyze
and assess the need for a product or service
Demo Hilti products and services in person, face-to-face, with customers.
Identify the key roles on a jobsite and understand their responsibilities and
needs; obtain appointments with entry level decision makers at
construction/ industrial companies.
Collaborate with a variety of departments (materials management,
logistics, credit, marketing, technical services, and customer service)
Care for and maintain company assets, e.g. company provided vehicle, van
inventory, laptop, and smart phone to minimize loss due to damage or loss
inventory.
Participate in construction industry trade organizations to build
relationships and network of contacts as well as understand local competitor
value offerings in relative trade.
Hilti North America has been consecutively recognized in Selling Power's Top
50 Companies to Sell For in the last 18 years, coming in at #6 in 2023.
What do we offer?
In addition to a competitive base salary and uncapped bonus potential, we
offer a robust benefits package including:
Medical/Dental/Vision coverage effective on your first day of employment
401(k) plan with dollar-for-dollar matching, up to 6% matching, up
to 6% match and fully vested after one year of employment
Generous Paid Time Off policy and holidays including two days to give back to
your local community
Paid parental leave, sabbaticals, military leave
Education reimbursement and student loan assistance
Up to five days per year of back-up daycare
Life, accident and disability insurance
Employee Assistance Program (EAP), company-paid wellness screenings
Opportunities for growth - shift careers, support your professional
development, or get assigned to any of the 120+ countries in which we operate
What you need is:
*Bachelor's Degree or equivalent work experience, required.
*Five (5) year pri r direct sales experience working directly with
customers, required.
*Demonstrated success as a Hilti Account Manager or developing key customer
accounts, required.
*Ability to effectively present and influence C-Suite Executive, required.
*Ability to build relationships and work effectively with all levels of an
organization to drive strategy, influencing owner and generating revenue,
required.
*Extensive experience with Salesforce.com platform as well as disciplined
execution on SFDC, required.
*Proven ability working on strategic projects that have a longer-term focus.
*Experience with reading and understanding construction documents, preferred.
*Previous experience of preparing professional sales presentations and quotes
for customers required.
*Demonstrated abilities with speaking with and selling to senior or executive
level leaders in various organizations.
*Ability to thrive both independently and in a team environment, required.
*Strong communication, relationship building and networking skills, required.
*Excellent collaboration skills driven by strong communication skills and
business understanding.
*Proficient computer skills including MS Office Suite and smartphones,
required.
*Must maintain a professional business appearance in accordance with HNA dress
policy at all times
Vehicle/ Driver's License Requirements:
*Company vehicle provided for carrying tools/fasteners for product
demonstration purposes
*Must have valid
Why should you apply?
We are committed to caring for our people, which is why our retention has
been over 90% for the last five years. It's why we haven't gone through