Store Team Leader - Joe Vs Smart Shop - Dallas, TX & Surrounding Areas - H-E-B

Joe V’s Smart Shop is a Division of H-E-B, the largest independent food retailer in Texas. Joe V’s operates 9 stores throughout the Greater Houston area, and our annual sales generate over 320 million dollars. Joe V’s, the small store that offers BIG savings, creates possibilities for our Customers and Partners to live a more enriched life by providing the lowest prices and highest wages. Joe V’s proudly stands by our mission to deliver the lowest grocery prices in the world for the smartest shoppers, so they can enjoy life’s pleasures.

Joe V's Smart Shop is a Division of H-E-B, the largest independent food retailer in Texas. Joe V's operates 8 stores throughout Houston Texas, and our annual sales generate over 320 million dollars. Joe V's, the small store that offers BIG savings, creates possibilities for our Customers and Partners to live a more enriched life by providing the lowest prices and highest wages.

Come Partner with us and combine your outstanding customer service skills with our promise of 'lowest price, highest value product.'

As a Store Team Leader, you will oversee Total Store operations with a focus on the Front End and either the center store areas such as, Inventory Flow, Receiving, Shelf Edge, or perishable departments, while promoting and instilling Joe V's Smart Shop culture of People, Inventory, Process, and Expense Control Store-wide.

Do you have a:
HEART FOR PEOPLE... a desire to make your Customers, Vendors, and Partners feel appreciated, respected, and needed?
HEAD FOR BUSINESS... the skills to drive business operations and lead People in a fast-paced, hands-on environment?
PASSION FOR RESULTS... the know-how to build a successful team that exceeds sales and operating ration goals?

What is the work?
Management:
- Majority of the time spent using independent judgment in making employment-related and business decisions, or effectively recommend such decisions including but not limited to product and department related strategies, hiring, promoting, disciplining, suspending, discharging, rewarding or otherwise engage in resolving Partner-related matters
- Manages people, staffing, and training for area of focus
- Oversees the Front End team
- Manages audits; follows up on opportunities / issues
- Monitors Retail Control paperwork; identifies and follows up on opportunities / issues
- Maintains work instructions for area of focus
- Manages Operational Review Team (ORT)-related audits and findings
- Performs and promotes Joe Walks in area of focus
- Maintains and promotes QA standards and adherence Store-wide
- Supports Top Store Team Leader on strategic initiatives, financials, and planning
- Supports Leadership and Department teams with a total store mindset

Sales / Strategy:
- Creates actionable plans and follows up on 'What Ifs'
- Serves as Total Store Expenses Champion and Manager of Controllables / Corporate Controllables
- Manages Total Store expenses related to facility maintenance, supplies, Store Expense Listing (SEL) issues, work instructions, GI (ask Joe), repairs (Verisae), remodels, equipment, preventative maintenance (PM) servicing, lighting, pegs, fire, etc.

Customer Service:
- Focuses on Partner / customer relationships, collaboration, communication, and education
- Models / cultivates superior customer service across Store departments
- Identifies and assists in building talent
- Models / promotes active engagement with the Community

What is your background?
- Bachelor's degree preferred
- Extensive operational leadership experience, or
- Experience as an H-E-B Store Leader
- Completion of H-E-B - s or JVSS's Leadership Training Program
- Leadership skills
- Interpersonal skills
- Must be able to work a flexible schedule, including a minimum of 2 closing night shifts per work week

What training is required?
- Successful completion of JVSS Leadership Training Program or School of Retail Leadership (SORL)

Can you...
Physical requirements include lifting moderate to heavy loads, bending, pushing / pulling, kneeling, squatting, and standing and walking for long periods of time

The work environment characteristics described here are representative of those a Partner encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the Partner is frequently exposed to moving mechanical parts and equipment in wet, humid, dry, cold and hot conditions.

The noise level in the work environment is usually moderate.

This is a fast-paced work environment that includes handling multiple tasks. The work environment will include shifting priorities and assignments in various areas of the store throughout a shift. The environment also includes working with Customers and being attentive to their needs.

02-2017