Store Supervisor - Big Sky Coffee LLC
Gillette, WY 82718
About the Job
Established in 1998, Scooter's Coffee has distinguished itself as one of the premiere specialty coffee companies in the industry. Scooter's Coffee may be one of the fastest-growing specialty coffee brands, but simplicity is at our core: sustainably-sourced ingredients we handcraft into perfection. We believe in taking time to connect and create an amazing experience in each life we touch. At Scooter's Coffee we live our core values of integrity, love, humility and courage and we are looking for talented, passionate, amazing people to join our team.
You are applying to work with a franchisee of Scooter's Coffee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set own terms of employment, including wage and benefit programs, which can vary between franchisees.
Are you Amazing? We want YOU!
We are looking for Amazing Baristas to create an Amazing experience for our customers!
We strive on Amazing People, Amazing Drinks, Amazingly fast! We pride ourselves in creating a culture that is constantly adding value and developing the members of our teams. We are passionate about coffee and are looking for Amazing baristas with an Amazing personality to grow with our company.
DESCRIPTION:
The Shift Leader is responsible for directing an efficient workflow and assisting the
Store Manager in a variety of store operations duties. This position serves as a role
model of barista responsibilities and serves as the team leader when the Store
Manager is unavailable.
ESSENTIAL DUTIES & RESPONSIBILITIES:
• Ensure consistent and quality customer experience by executing brand
beverage recipes and techniques, resolving customer relations issues, and
leading the team in delivering the Scooter’s “Amazing” customer service
experience
• Maintain speed of service standards during high-volume periods by staying
calm, managing an efficient team workflow, anticipating customer needs,
and utilizing downtime to prepare for the next rush
• Assist the Store Manager in onboarding and training new team members
• Develop effective working relationships with team members, identifying
individual motivation factors
• Proactively seek opportunities to increase individual and team sales
• Understand and execute cash handling, point of sale system, and
operational procedures in an accurate, consistent manner
• Ensure team members follow all health, safety, and sanitation guidelines
• Serve as a keyholder, following all opening and closing procedures
• Demonstrate punctuality, dependability, and adaptability
Job perks:
· Competitive wage paid bi-weekly
· Cash Tips
· Fun & productive work environment
· One FREE specialty drink on-shift.
· All you can drink FREE brewed coffee on-shift
· 30% off drinks off-shift
· One Logoed T Shirt & Apron provided
· Ongoing training
· Opportunities for advancement
If you are Amazing, look no further and submit your application today!
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