Store Shift Manager - QuickChek

Overview:

The key goal of the Shift Leader at QuickChek is to ensure the smooth operation of a shift, complete assigned tasks, and demonstrate Total Customer Dedication (TCD). The Shift Leader motivates and supports fellow Team Members in being productive while the store leadership is offsite. Shift Leaders are responsible for both Team Member and customer safety and for ensuring that QuickChek is always A Great Place to Work and A Great Place to Shop. As the leader-in-charge, the individual is responsible for maintaining store standards, ensuring all safety and operating procedures are adhered to, and modeling a positive store culture for Team Members and customer while providing a great customer experience. Shift Leaders must be able to delegate tasks, stay-up-to-date on policies and procedures, and follow proper steps for food preparation, vendor check-in, loss prevention, cash handling, timekeeping, payroll, and sanitation.

Responsibilities:

1. Provide exceptional customer service and tend to customers in a prompt, efficient, friendly manner
2. Keep fuel products in stock and set to planogram
3. Maintain a clean, clutter-free Fuel Area at all times
4. Sweep and clean, as necessary
5. Ensure all equipment is operational and call for service when necessary
6. Perform and ensure proper techniques for cash handling, timekeeping, and all other procedures are met
7. Ensure all displays are to standard and signage is correct
8. Keep up-to-date on new policies and procedures
9. Attend all mandatory/scheduled store meetings
10. Train new Team Members, as needed
11. Assigns tasks to Team Members and ensures the work is completed
12. Check in fuel deliveries, as required
13. Properly operates the cash register and gets change for Fuel Team Members, as needed
14. Handles customer complaints
15. Completes all required shift reports and achieves shift objectives
16. Communicate any questions, concerns, or issues to the Fuel Leader timely
17. Practice Loss Prevention policies

Qualifications:

1. Completion of required training programs and learning activities
2. Personal behaviors must align with QuickChek’s values
3. Must have reliable transportation to and from work
4. Ability to maintain QuickChek grooming and hygiene standards
5. Ability to perform basic math calculations
6. Ability to speak, read, write, and understand basic English
7. Must be alert and attentive; impairment for any reason is not permitted

Physical Requirements:

• Stand - Continuously
• Bend/Squat/Twist – Frequently
• Reaching – Frequently
• Work in cold environment – Occasionally
• Lifting
  • Up to 10lbs – Continuously
  • Up to 25lbs – Frequently
  • Up to 50lbs – Rarely
• Push/pull 40lbs – Occasionally
• Walk – Continuously
• Stoop/Kneel/Crouch – Occasionally
• Grasp/Pinch/Grip - Frequently

Compensation Disclosure Statement:QuickChek & Murphy USA take into consideration a wide range of factors when making compensation decisions, including but not limited to: experience, skill sets, training, licensure and certifications, education, as well as business and organizational needs. The listed range is specific to the base hourly rate or annual salary and does not include additional benefits, perks, or bonus eligibility (when applicable) comprising the total benefits package.