Store Manager

Hajoca Corporation is one of the country’s largest privately-held wholesale distributors of plumbing, heating & cooling, and industrial supplies. Founded in 1858, Hajoca is a company based on the principles of “Service, Integrity, Reliability,” and on relationships of trust and support with teammates, customers, and suppliers.  Throughout its history, Hajoca has played an active role in shaping advances in plumbing. However, we attribute our success to two simple truths; a unique business philosophy and talented people. Hajoca is all about the people, who give us our advantage, and who will guide us successfully into the future. 
 

Although Hajoca is a large company, we work in a decentralized environment where each of our locations, called Profit Centers (PCs), is run by the Profit Center Manager as if it were their own small business. A typical Profit Center is the heart of our business and consists of a warehouse, counter, sales office, and (sometimes) a showroom. Our PCs conduct business under unique trade names and offer a customized business approach, honoring what’s special about each local marketplace.

Kohler Signature Store is one of those trade names and is looking for a Store Manager at their Scottsdale, AZ location.

The Kohler Signature Store is a high-end kitchen and bath showroom that offers a comprehensive luxury shopping experience. The Profit Center Manager oversees the store by offering world-class leadership to the team and managing operations. The Store Manager should be energetic and optimistic, passionate about kitchen and bath design, personable, and have professional sales and retail management experience.

Are you a natural leader who enjoys coaching and developing a team of enthusiastic professionals? Do you have the sound business judgment to drive profits, expand market share and identify new markets? Do you have a strong work ethic and a high standard of integrity? If so, KOHLER Signature Store by Hajoca would like you to join our dedicated team as a Profit Center Manager.

As a Store Manager, your specific duties will include but are not limited to:
 

• Lead by Hajoca’s core values (Fairness and Caring, Trust and Respect, Generous listening and Straight talk)
• Encouraging positive team dynamics and keeping morale high
• Managing all teammates, operations and financial concerns within the store
• Developing, motivating and holding the team accountable for their individual goals
• Achieving profitability and meeting all financial objectives for the store
• Analyzing performance data and implementing strategies to increase sales, improve operating efficiencies, and increase ROI and profit sharing
• Coordinating training programs and working with Kohler and their family of brands and vendors to implement consistent training
• Building and maintaining customer relationships, referrals and repeat business by providing excellent customer service
• Spending 60%+ of time on the sales floor while selling and modeling strong sales techniques to the team
• Overseeing store social media accounts and ensuring top-tier online presence and reviews (Yelp, Google, Instagram, Facebook, etc.); utilizing for outreach, events and advertising
• Organizing and hosting store events for the calendar year that optimize ROI

All interested applicants must possess:

• Undergraduate/trade/design school education preferred, or equivalent experience required
• Minimum 3+ years retail management or leadership experience
• Prior high-end or luxury retail experience
• Strong verbal and written skills

We look for candidates who encompass the below skills:

• Excellent planning, analytical, decision-making and problem-solving skills
• Capable of being a strong and empathetic leader, able to quickly build trust and manage a results-driven and service-minded team
• Self-directed, entrepreneurial, detailed, and highly organized
• Self-accountable and receptive to feedback
• A comprehensive knowledge of kitchen and bath products
• Previous experience with inventory management and CRM systems (e.g. Eclipse, Salesforce)