Store Manager ~ Retail Operations - Region #1. Goodwill of Colorado - Goodwill of Colorado

Application Deadline: July 5, 2024 

We have an exciting opportunity to hire a Bench/Floating Store Manager with leadership and retail management experience to support our Region #1 Retail stores. Goodwill of Colorado hires Store Managers who want to make a difference.  Don't miss out on your chance work for a great company and build a fantastic team. Candidates with Restaurant or Retail Management experience are excellent candidates for this role. If you have strong leadership experience, come join our team. If you are passionate about supporting your community, and a highly motivated individual who is sales driven, goal orientated and thrives on continuous improvement, Apply today! Geographically we will be looking for Northern Colorado Area including Boulder, Lafayette, Broomfield, Thornton, & Arvada area. This is not an entry-level management position.

Our Store Managers must have the ability to accomplish profitability through managing operations such as budgeting, financial reporting, profit & loss, merchandising, donation collection, loss prevention, point-of-sale systems, product quality control, product ‘sweet-spot’ pricing. Our leaders are important to building community rapport and customer relations with an ‘Attitude of Gratitude’ empowering staff and employees to accomplish professional and personal goals.

Minimum Pay starts at $68,000 annually/DOE  and  * BONUS ELIGIBLE *  Opportunity to earn a quarterly bonus when you are running your own store of up to $4500 quarterly / $18,000 annually!

Based on eligibility requirements, Full Time Associates may participate in Medical, Dental and Vision plans and company paid benefits such as Short and Long Term Disability, Life & ADD, Flexible Spending Accounts, 403b Retirement and more. Additional benefits include Vacation and Sick accrual, Floating Holidays, Paid Holidays and different types of leave.

Goodwill retail centers must successfully collect donations, produce products / merchandise from those donations, manage waste, recycling, warehousing, and merchandising of donated products, price competitively and provide excellent customer service to achieve optimal performance.

Working with a team of retail professionals, the Store Manager will help ensure we make the best use of resources to achieve our mission of helping people within our community to reach their highest level of personal and economic potential.  The Store Manager will be a strategic thinker and team player who can manage change while motivating and inspiring others.

KEY RESPONSIBILITY AREAS

• Works closely with other retail center managers to set goals and objectives to increase sales and donations.
• Develops and manages budgets.
• Refines operational procedures toward achieving maximized expense to revenue ratios.
• Conducts store meetings to ensure staff is aware of expectations and are on track to achieving goals.
• Promotes safety to all employees ensuring that their store adheres to OSHA and CARF (Goodwill’s Program Accreditation) standards.
• Maintains a functional awareness of competition and retail trends, being able to suggest appropriate courses of action.
• Maintains a strong knowledge of the Point-Of-Sale System.
• Empowers, leads, and manages store staff; ensuring safety, productivity and success.
• Directly responsible for the hiring, performance management, employee goal setting and recommendations toward termination related to the employees in at least one department.
• Maintains up-to-date knowledge of and adheres to Goodwill policies, the Employee Handbook, safety standards and all applicable policies.
• Oversees all Retail Center functional areas to include: sales floor, store front, donation center, production areas, moving product internally and storage facilities.
• Supports the best elements of our corporate culture while making culture change. Open to and supportive of new ideas and process improvement of systems and procedures.

 QUALIFICATIONS:

• 5-7 years experience as a Store Manager (or similar) with experience in being accountable and responsible for the success of the business, operations and financial results.
• A bachelor's degree preferred or equivalent combination of education and experience.
• Must be a high energy/strategic thinker.
• Understanding of production processes and environment, to include deadlines, quality control, working in a quick and efficient manner and empowering staff to produce product timely.
• Ability to create, review and understand statistical information to increase the success of the retail center.
• Organizational skills to manage multiple projects, people and retail center functions.
• Ability to work within a deadline-pressured environment.
• Understanding of marketing and retail principles.
• Understanding of the creation and implementation a budget.
• Must possess the ability to adapt, adjust and mold to changing circumstances.
• Ability to make difficult decisions and accustomed to being held accountable for overall retail center performance.
• Ability to train, develop and recognize talent and leadership.
• Experience and ability to empower a team to manage and lead their departments or functional areas.
• Effective verbal and written communication skills.
• Ability to communicate to all levels within the organization.
• An interest and empathy for people with disabilities and disadvantages.

Goodwill is an Equal Opportunity Employer dedicated to employing qualified individuals including those with disabilities, protected veterans and military spouses. 

Goodwill participates in E-Verify.  For more information on E-Verify, please contact DHS:  888-897-7781 or www.dhs.gov/E-Verify

We promote a Safe & Drug-free Workplace

Physical Requirements

Position: Store Manager  

	Continuously	Frequently	Occasionally	Never
	5-8 hours	3-4 hours	1-2 hours	0
LIFTING: (as defined by ADA)
Heavy:        45 lbs & over			X
Moderate:    15-44 lbs			X
Light:           14 lbs & under		X
CARRYING:
Heavy:        45 lbs & over			X
Moderate:    15-44 lbs			X
Light:           14 lbs & under		X
PUSHING/PULLING:		X
REACHING:
Above Shoulder			X
At Shoulder		X
Below Shoulder			X
TWISTING:			X
BENDING:			X
KNEELING/CRAWLING:			X
SQUAT:			X
CLIMBING, use of legs only (stairs)			X
CLIMBING, use of arms & legs (ladders)			X
HEARING:	X
VISION:
Visual – close		X
Visual – distant			X
Visual - depth perception		X
HANDS/FINGERS:
Simple grasping		X
Fine Manipulation	X
Repetitive Movements	X
WALKING:		X
STANDING:		X
SITTING:		X
SPEAKING:	X
OTHER:  Please describe:

Experience

Required

• 5 - 7 years: Management & Leadership

Preferred

• Retail a PLUS

Skills

Required

• Microsoft

Behaviors

Required

• Leader: Inspires teammates to follow them
• Team Player: Works well as a member of a group
• Enthusiastic: Shows intense and eager enjoyment and interest

Motivations

Required

• Self-Starter: Inspired to perform without outside help
• Goal Completion: Inspired to perform well by the completion of tasks
• Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization
• Entrepreneurial Spirit: Inspired to perform well by an ability to drive new ventures within the business

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

See job description