Store Manager - Region 3 (South Metro Denver including Aurora, Castle Rock, Englewood, Highlands Ranch, Littleton and Parker) - Goodwill of Colorado

****Please Note:  This position will be posted through Friday, July 5th, 2024**********

Goodwill of Colorado is seeking an experienced, high-energy Store Manager who wants to make a difference in their community for our Region 3 (South Metro Denver Area including Aurora, Castle Rock, Englewood, Highlands Ranch, Littleton and Parker)!   Our Store Manager would be hired in a bench role to support our Region 3 Retail Stores.  Candidates hired would be assigned a Store once it comes available.  Stores included in this region are Aurora (Iliff and Chambers, Belleview and Parker), Castle Rock (Founders Pkwy & Trail Boss), Denver (Hampden & Monaco, Dartmouth & Sheridan), Englewood (Broadway & Oxford), Highlands Ranch (C-470 & Quebec), Littleton (Belleview & Simms, Coal Mine & Pierce, County Line & Broadway) and Parker (Parker Rd & Hilltop).   

Do you have management/supervisory experience in retail, restaurant, hospitality, production or similar industries?  Do you have significant customer service, financial/monetary, production/inventory, and staff management experience? Have you lead a team of 30 to 60+ employees?  Our Store Manager position may be the opportunity for you!!

Minimum Pay starts at $68,000 annually DOE and BONUS ELIGIBLE! Opportunity to earn a quarterly bonus of up to $4500 quarterly ($18,000 annually) when you are running your own store. This full-time position is eligible for Medical, Dental, Vision, Short Term Disability, Life/Accidental Death and Dismemberment, Flexible Spending Accounts, Long Term Disability, and several voluntary supplemental benefit offerings.  In addition, these positions are eligible for paid time off in the form of vacation, sick, holiday, floating holiday, jury duty and bereavement leave. All employees may also make pre-tax or post-tax (Roth) contributions to our retirement plan – must be 18 years of age to participate.

***Goodwill of Colorado is a Public Service Loan Forgiveness Program (PSLF) eligible employer.

Goodwill of Colorado is now one organization, serving all of Colorado and is growing!  Opportunities for career advancement could come available anywhere in the state.  Goodwill changes lives across Colorado! With more than 30 programs serving individuals who have a disability, those with barriers to employment and seniors, we are always looking for team members who are passionate about being part of our mission: helping individuals achieve greater independence.

Our Store Managers must have the ability to accomplish profitability through managing operations such as budgeting, financial reporting, profit & loss, merchandising, donation collection, loss prevention, point-of-sale systems, product quality control, product ‘sweet-spot’ pricing. Our leaders are important to building community rapport and customer relations with an ‘Attitude of Gratitude’ empowering staff and employees to accomplish professional and personal goals.

Goodwill retail centers must successfully collect donations, produce products / merchandise from those donations, manage waste, recycling, warehousing, and merchandising of donated products, price competitively and provide excellent customer service to achieve optimal performance.

Working with a team of retail professionals, the Store Manager will help ensure we make the best use of resources to achieve our mission of helping people within our community to reach their highest level of personal and economic potential.  The Store Manager will be a strategic thinker and team player who can manage change while motivating and inspiring others.

KEY RESPONSIBILITY AREAS

• Works closely with other retail center managers to set goals and objectives to increase sales and donations.
• Develops and manages budgets.
• Refines operational procedures toward achieving maximized expense to revenue ratios.
• Conducts store meetings to ensure staff is aware of expectations and are on track to achieving goals.
• Promotes safety to all employees ensuring that their store adheres to OSHA and CARF (Goodwill’s Program Accreditation) standards.
• Maintains a functional awareness of competition and retail trends, being able to suggest appropriate courses of action.
• Maintains a strong knowledge of the Point-Of-Sale System.
• Empowers, leads, and manages store staff; ensuring safety, productivity and success.
• Directly responsible for the hiring, performance management, employee goal setting and recommendations toward termination related to the employees in at least one department.
• Maintains up-to-date knowledge of and adheres to Goodwill policies, the Employee Handbook, safety standards and all applicable policies.
• Oversees all Retail Center functional areas to include: sales floor, store front, donation center, production areas, moving product internally and storage facilities.
• Supports the best elements of our corporate culture while making culture change. Open to and supportive of new ideas and process improvement of systems and procedures.

 QUALIFICATIONS:

• 5-7 years experience as a Store Manager (or similar) with experience in being accountable and responsible for the success of the business, operations and financial results.
• A bachelor's degree preferred or equivalent combination of education and experience.
• Must be a high energy/strategic thinker.
• Understanding of production processes and environment, to include deadlines, quality control, working in a quick and efficient manner and empowering staff to produce product timely.
• Ability to create, review and understand statistical information to increase the success of the retail center.
• Organizational skills to manage multiple projects, people and retail center functions.
• Ability to work within a deadline-pressured environment.
• Understanding of marketing and retail principles.
• Understanding of the creation and implementation a budget.
• Must possess the ability to adapt, adjust and mold to changing circumstances.
• Ability to make difficult decisions and accustomed to being held accountable for overall retail center performance.
• Ability to train, develop and recognize talent and leadership.
• Experience and ability to empower a team to manage and lead their departments or functional areas.
• Effective verbal and written communication skills.
• Ability to communicate to all levels within the organization.
• An interest and empathy for people with disabilities and disadvantages.

This position offers you the opportunity to play an influential and visible role as our company grows. Training will begin immediately to prepare you to be responsible for effective and efficient management of a Goodwill Store. 

To excel in this role you will have the ability to combine business acumen with strong and proven people skills.  You will also need to take a hands-on approach and contribute beyond your job description, as everyone at Goodwill does. If this sounds like the right mix of challenge and opportunity for you, and you meet the minimum qualifications, we want to hear from you!

Goodwill is an Equal Opportunity Employer dedicated to employing qualified individuals including those with disabilities, protected veterans and military spouses. Goodwill participates in E-Verify.  For more information on E-Verify, please contact DHS:  888-897-7781 or www.dhs.gov/E-Verify We promote a Safe & Drug-free Workplace

Physical Requirements

Position: Store Manager  

Experience

• 5 - 7 years: Management Experience in Retail, Restaurant, Hospitality, Production or Similar Industry

Skills

• Microsoft

Behaviors

• Team Player: Works well as a member of a group
• Enthusiastic: Shows intense and eager enjoyment and interest

Motivations

• Goal Completion: Inspired to perform well by the completion of tasks
• Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization
• Entrepreneurial Spirit: Inspired to perform well by an ability to drive new ventures within the business

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)