Store Manager - Odessa - Scooter's Coffee
Odessa, TX 79761
About the Job
Established in 1998, Scooters Coffee has distinguished itself as one of the premiere specialty coffee companies in the industry. Scooters Coffee may be one of the fastest-growing specialty coffee brands, but simplicity is at our core: sustainably sourced ingredients we handcraft into perfection. We believe in taking time to connect and create an amazing experience in each life we touch. At Scooters Coffee we live our core values of integrity, love, humility and courage and we are looking for talented, passionate, amazing people to join our team.
We are searching for our next Store Manager for the Odessa location. Our selected candidate must be able to begin training as a barista for up to four (4) weeks. If both parties are satisfied with performance as a barista, Scooter's Coffee will administer Company training in Dallas, TX for four (4) weeks. The Store Manager is responsible for all staffing, sales, and operations in a Scooter’s Coffee location. This role builds and leads a friendly, service-oriented barista team, sets a high-energy work pace, drives sales, increases profit, and demonstrates an engaged management style. The Store Manager exemplifies Scooter’s Coffee core values.
Essential Duties:
- Ensure consistent and quality customer experience through proper staffing, execution of brand beverage recipes and techniques, and fostering the Scooter’s “Amazing” customer service experience
- Maintain store appearance, cleanliness, visual merchandising standards, food safety standards, and equipment
- Interview, hire, train, and develop staff to demonstrate all company standards in customer experience and operations
- Provide ongoing performance feedback and development for staff members, identifying individual motivation factors and providing clear, constructive feedback to reinforce/improve performance
- Maintain accountability in employees using an effective discipline process, when necessary, Human Resources to make termination decisions
- Determine daily and weekly staffing requirements based on business needs and create work schedules accordingly
- Implement a varied schedule to develop employees, meet business needs, and maximize sales potential across all hours of operation
- Contribute to store profitability by seeking opportunities to increase sales and by managing expenses
- Maintain company standards in personal and store sales/performance metrics
- Encourage and ensure full team participation in both setting store goals and developing action plans to accomplish goals
- Ensure all cash handling, point of sale system, safety, and operational procedures are performed in an accurate, consistent manner
The functions and skills described here are general in nature and represent the type of work performed, but they do not constitute an exhaustive list of the duties and responsibilities performed on the job.
Education and Experience:
- Ability to work in Grand Prairie/Dallas for the first 4 weeks for training purposes.
- Ability to effectively teach and lead others in a team environment
- Excellent communication and interpersonal skills
- Energetic, fast-paced, flexible work style
- Strong problem-solving, multi-tasking, and administrative
- Ability to anticipate and respond to customer needs
- 2+ years of supervisory experience in a restaurant or retail environment
Store Manager Job Details:
Job Type: Full-Time
Pay: Salary, negotiable
Bonus: Retention Bonus, Manager Monthly Bonus based on performance.
Schedule: Flexible
Location: Odessa
Working Conditions:
Work indoors most of the time, but may occasionally work in an outdoor setting. Often wear a special uniform or dress according to dress code. Work very near coworkers and customers. May exposed to hot temperatures. May kneel or stoop to reach ingredients or equipment.
Store Manager Physical Requirements:
- Position requires the ability to stand, walk, sit, balance, stoop, kneel, and crouch.
- Ability to use hands to finger, handle, or feel objects, tools, or controls.
- Able to reach with hands and arms, and to push, pull, or lift up to fifty (50) pounds.
- Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Scooters Coffee is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.