Store Manager - IHOP

Main Responsibilities of a Store Manager
● Responsible for every aspect of everyday supervision of store outlets
● Responsible for resources management
● Takes care of stock, staff, and sales management
Store Manager Job Description
We are looking for an experienced and skilled store manager with remarkable skills, who will run a store effectively and with attention to detail.
Our store manager candidates are required to be in constant contact with the staff and customers. They need to be able to ensure their staff provides the highest quality customer services and monitor the overall financial performance of the store.
The responsibilities of a store manager are to greet the staff and customers, provide them with what they need, give intelligent recommendations and suggestions, build customer and brand trust, assist the staff with anything they need and make sure the customers have a great dining experience.
More importantly, a perfect store manager candidate should be reliable, accommodating, courteous, and friendly to ensure that the customers are fully satisfied.
Responsibilities of a Store Manager
● Recruiting and appraising staff
● Training and supervising staff
● Managing budgets
● Maintaining financial and statistical records
● Dealing with customer complaints and queries
● Overseeing stock and pricing control
● Maximizing profitability and productivity
● Motivating staff to meet sales targets
● Setting sales targets
● Ensuring compliance with safety and health regulations
● Preparing promotional displays and materials
● Liaising with management
● Taking care of promotional prospects, benefits, and salaries of their staff
● Providing opportunities for staff advancements
Store Manager Job Requirements:
● Commercial awareness
● Confidence
● Resourcefulness
● Organizational skills
● Teamworking skills
● Verbal communication skills
● Numerical skills
● Excellent IT skills
● Enthusiasm
● Executive skills
● Problem-solving skills
● Showing initiative
● Setting a good example

• Must have at least 2 years of IHOP Management experience
• Serve Safe Manager Certification or equivalent

Requirements:

Chris Pearce has been in the restaurant business since 1974 and has been with IHOP since 1987. In his tenure with IHOP he has been associated with some of the most successful IHOP Franchisees in the system. With that knowledge in hand he purchased his first IHOP in Richardson, Texas in June of 1998. He built an empire to 13 stores in 3 states. In 2012 Mr. Pearce won Franchisee of the Year for entire IHOP system. After downsizing at the end of 2013 Bottom Line Restaurants now operates 4 IHOP restaurants in Texas & Oklahoma.

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