Store Ambassador - Habitat for Humanity Spokane

Spokane, WA 99202

About the Job

Job Title: Store Ambassador

Department: Store

Reports To: Warehouse Manager

FLSA Status: Full-Time, Non-Exempt
Compensation: $33,862 - $34,320

Position Summary:
The Store Ambassador works at the Habitat Store in the following capacities as needed: Drives truck with a capacity under 3 tons to transport donated materials from specified destinations such as plants, residences, offices, or within industrial yards to The Habitat Store, receives donations at the back dock, warehouse work including stocking shelves, customer service and running the cash register and builds relationships with donors, vendors, customers, and volunteers by performing the following duties. This is a non-exempt, hourly position and reports to the Warehouse Manager. The work shifts available are Tuesday through Saturday or Monday through Friday from 8:00 am until 5:00 pm. A driver's license and a satisfactory driving record are a must for this position.

Essential Duties and Responsibilities: Other duties may be assigned.

Verifies load against shipping papers and helps coordinate pickups.
Drives truck to destinations.
Provide excellent customer service to donors, volunteers, and customers.
Evaluate donated items for The Habitat Store per acceptance criteria and screening for product usability.
Prepares in-kind donation receipts for loads picked up and turns them in to the Warehouse Manager at the end of each day.
Maintains truck log according to state and federal regulations.
Maintains telephone or radio contact with the Warehouse to receive delivery instructions.
Communicating with the Warehouse Manager regarding incoming donations.
Loads and unloads truck.
Inspects truck equipment and supplies such as tires, lights, brakes, gas, oil, and water and picks up needed supplies for routine maintenance on the truck.
Responsible for scheduling pick-ups per working with the Warehouse Manager.
Assisting Habitat Store staff where needed.
Maintain an effective working relationship with Habitat staff, volunteers, Habitat partner families, and customers.
Works with volunteers.
Records prices and departments, subtotals taxable items, and totals purchases on the cash register as needed.
Collects cash or charge payments from customers and makes changes for cash transactions when needed.
Stocks shelves and marks prices on items in accordance with store policies.
Counts money in the cash drawer at the beginning and end of the work shift when operating the cash register as needed.
Records daily transaction amounts from the cash register to balance cash drawer when operating the cash register as needed.
Weighs items, bags merchandise, and assists customers in locating and handling products, as required.
Answer Customer questions in a timely and positive manner.
Promotes the Habitat Store as an opportunity for donating, shopping, and volunteering.
Promotes the mission of Habitat for Humanity-Spokane to customers, donors, volunteers, and the community.
Attends Habitat-Spokane events as required.

Supervisory Responsibilities:

This job has supervisory responsibilities over Volunteers assigned to help with duties making sure their experience is meaningful.

Education and/or Experience:

High school diploma or general education degree (GED); and one year of customer service, warehouse, or sales experience and/or training.

Certificates, Licenses, Registrations:

A current driver's license with a satisfactory driving record is a must (CDL is not required), and a forklift training certificate, or be able to obtained within six weeks of employment.

Benefits: Medical, Dental, Vision, 403B/401K, Life Insurance PTO, Holidays, Vacation Leave, Sick Leave, Education Assistance, Flex/HAS/Dependent Care FSA Accounts, 529 Plan and others.

How to apply: Email a resume, cover letter, and a completed Habitat for Humanity-Spokane employment application to recruiting@habitat-spokane.org.

A complete Habitat for Humanity-Spokane job description and employment application are available for download on our website at https://habitat-spokane.org/about-us/employment/.

We are an equal-opportunity employer. We are seeking candidates to help us further our mission by bringing people together to build homes, community, and hope. We believe that everyone deserves a decent place to live and we are dedicated to building affordable homeownership opportunities in Spokane County.

Source : Habitat for Humanity Spokane