Storage Facility Manager - Millan Enterprises, LLC

$37,923 to $50,000 Annually

As a Storage Unit Manager, you will be responsible for the day-to-day operations of our storage facility. You will play a crucial role in maintaining a clean, safe, and customer-friendly environment while ensuring efficient and smooth operations. The ideal candidate will have excellent communication skills, exceptional organizational abilities, and a customer-centric approach.

Overview of responsibilities: 

Customer Service: 

• Greet and assist customers in a friendly and professional manner.
• Address customer inquiries, concerns, and complaints promptly and effectively.
• Maintain a high level of customer satisfaction through exceptional service.

Facility Operations:

• Oversee the daily operations of the storage facility.
• Ensure the security and cleanliness of the facility.
• Monitor access control systems and security measures.
• Maintain accurate records of storage unit rentals and occupancies utilizing StoreEdge. 

Leasing and Marketing:

• Manage the leasing process, including rental agreements, payments, and lease renewals.
• Promote and sell storage units to potential customers.
• Utilize effective sales techniques to meet occupancy and revenue goals.

Financial and Administrative Management:

• Assist in managing the facility budget.
• Maintain accurate and up-to-date records using the company's management software, StoreEdge.
• Process payments, issue receipts, and manage customer accounts.
• Prepare and submit regular reports to the regional or corporate office as required.

Maintenance and Repairs:

• Assist in coordination of maintenance and repairs to ensure the facility is in optimal condition.
• Schedule routine inspections and address any issues promptly.

Compliance and Safety:

• Ensure compliance with all local, state, and federal regulations.
• Implement safety protocols and emergency response procedures

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