Stewarding Manager - Cipriani

New York, NY 10004

About the Job

POSITION: STEWARDING MANAGER

FLSA DESIGNATION: EXEMPT

REPORTS TO: HOTEL MANAGER

SALARY RANGE: $60,000-$75,000 PER YEAR

Job Description:

At Casa Cipriani, the Stewarding Manager will be responsible for maintaining impeccable cleanliness and hygiene standards in our culinary and food service areas. This role requires a keen eye for detail, strong organizational skills, and the ability to lead a team effectively. We are seeking a dynamic and experienced Stewarding Manager to oversee and manage our stewarding department.

Essential Functions and Responsibilities of the job include but are not limited to:

Supervise, train, and motivate the stewarding team to ensure optimal performance while fostering a positive and collaborative work environment, promoting teamwork and continuous improvement.
Monitor and track attendance, time-off requests, and overtime to ensure compliance with labor regulations.
Develop, manage, and optimize daily, weekly, and monthly schedules for the stewarding team, ensuring appropriate coverage and task allocation.
Create and implement efficient procedures for dishwashing, cleaning, and waste disposal.
Manage inventory of cleaning supplies and equipment, always ensuring adequate stock levels.
Coordinate with procurement to source and purchase stewarding supplies within budget constraints.
Conduct regular inspections to maintain high cleanliness and hygiene standards in all food service areas.
Adherence to DOH guidelines and continuous property maintenance is imperative, ensuring readiness for inspections at any moment.
Collaborate with kitchen and dining room staff to optimize workflow and facilitate seamless operations.
Communicate effectively with other department heads and management to address cross-functional issues.
Provide ongoing training to stewarding staff on proper cleaning techniques, equipment usage, and safety protocols.
Identify opportunities for skill development and career growth within the stewarding team.

Qualifications:

Education: A bachelor's degree in hospitality management, business administration, or a related field is often preferred.
Work experience: Proven experience as a Stewarding Manager or in a similar supervisory role within the hospitality industry, preferably in a restaurant or hotel setting.
Customer service skills: Proficiency in Spanish is essential to effectively communicate with a diverse team. Excellent communication and interpersonal skills, with the ability to collaborate with kitchen, dining, and other staff members.
Technical skills: Proficient in utilizing computer systems and software relevant to stewarding operations like Microsoft Office for efficient management of stewarding processes.
Organizational skills: The ability to prioritize tasks, manage multiple tasks simultaneously, and maintain attention to detail is crucial.
Problem-solving skills: The ability to analyze and resolve guest complaints, resolve conflicts, and make decisions under pressure is necessary.
Leadership and teamwork: A strong ability to work collaboratively with other departments, such as front office, housekeeping, and food and beverage, is essential.
Professionalism and integrity: A professional demeanor, strong ethical standards, and the ability to maintain confidential information is expected.
Have familiarity with inventory management and procurement processes.
Refined verbal and written communication skills.
Minimum 2 years of progressive experience in a hotel or a related field requirement.
Ability to work overnight, weekends, and holidays.
Ability to stand or walk for long periods of time.
Must be able to lift, push, and pull items up to 40 pounds.

All job requirements in the job description provided indicate the minimum level of knowledge, skills, and/or abilities deemed necessary to perform the job competently. Job description is an overview of the duties, responsibilities, and requirements of the position. Employees may be required to perform other job-related assignments as requested.

Source : Cipriani