Stewarding Assistant Manager (PM) - Hotel Roanoke & Conference Center
Roanoke, VA 24016
About the Job
At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company!
Location Description:The Hotel Roanoke & Conference Center is a magnificent and storied hotel nestled in the heart of Roanoke, Virginia. Built in 1882, the Tudor-style hotel is listed on the National Register of Historic Places and is a member of the International Association of Conference Centers. With its grand architecture and captivating history, the hotel stands as a testament to timeless elegance. Boasting a total of 329 luxuriously appointed guest rooms and suites, the Hotel Roanoke & Conference Center offers a range of accommodation options to suit the needs of every guest. In addition to its accommodations and dining options, the Hotel Roanoke & Conference Center features exceptional facilities for both business and leisure travelers. The hotel boasts over 63,000 square feet of flexible event space, making it an ideal venue for conferences, weddings, and other special occasions. State-of-the-art audiovisual equipment, professional event planning services, and attentive staff ensure that every event is a resounding success. Overall, with its rich history, elegant accommodations, exceptional dining options, and prime location, the Hotel Roanoke & Conference Center stands as a premier destination for travelers seeking a blend of luxury, comfort, and charm.
Overview:Job Summary:
The Stewarding Assistant Manager supports the Executive Steward in ensuring smooth operations of the Stewarding Department. This role oversees dishwashing activities, cleanliness, and equipment maintenance while promoting a safe, sanitary, and efficient work environment. The ideal candidate demonstrates excellent leadership, organization, and communication skills to ensure team productivity and compliance with health and safety regulations. This will be a PM Managerment roles, weekend and holiday availiblity a must.
Key Responsibilities:
- Daily Operations:
- Supervise and coordinate stewarding team activities, including dishwashing, pot washing, and equipment storage.
- Maintain cleanliness and sanitation of kitchen, service areas, and back-of-house facilities.
- Oversee the proper use and care of cleaning equipment, chemicals, and supplies.
- Team Management:
- Assist Executive steward with hiring, training, scheduling, and performance evaluations.
- Schedule and assign tasks to stewarding staff based on operational needs.
- Train, coach, and monitor performance of team members.
- Foster a positive and productive work environment, addressing staff concerns promptly.
- Safety and Compliance:
- Enforce adherence to local health and safety standards, including OSHA regulations.
- Conduct regular inspections to identify and resolve cleanliness or safety issues.
- Assist with inventory and control of stewarding supplies and chemicals.
- Collaboration:
- Work closely with culinary, banquet, and food & beverage teams to support seamless operations.
- Participate in planning and executing special events or high-volume service periods.
- Act as a point of contact in the absence of the Executive Steward.
Qualifications:
- High school diploma or equivalent; additional education in hospitality or culinary management is a plus.
- Previous supervisory experience in stewarding, kitchen operations, or a related field.
- Knowledge of sanitation and hygiene best practices, including EcoSure standards.
- Strong organizational and multitasking skills in a fast-paced environment.
- Basic computer skills, including experience with inventory and scheduling software.
Physical Requirements:
- Ability to lift to 50 lbs. or more and stand/walk for extended periods.