Starbucks Barista (PT) - TB ISLE RESORT LP

JW Marriott Turnberry Miami Resort & Spa - Aventura, FL

Hospitality - Hotel

Scope of Position

The Barista is responsible for ensuring guest satisfaction by mixing and serving beverages for guests and filling orders. He/she will provide guests with efficient, accurate and courteous service according to Starbucks & JW Marriott Turnberry Miami Resort & Spa standards.

Position Requirements

• Professional demeanor appropriate for a luxury environment.
• Able to handle a multitude of tasks in an ever-changing environment.
• Demonstrated ability to implement standards/procedures and sequence of service consistently.

Responsibilities

• Prepare beverages to customer specifications.
• Make appropriate suggestion of food and beverages (employ suggestive selling and up selling technique).
• Offer customer demonstrations and samples using brewing equipment.
• Maintain clean and organized workspace.
• Follow health, safety and sanitation guidelines for all products.
• Follow store policy and procedures for operational flow at each station.
• Follow standards for merchandising, stocking, rotating and storing products.
• Follow cash handling procedures and cash register policies.
• Contribute to store goals for increasing sales and improving profits.
• Perform any other reasonable duties as required by management.

Education

• High school diploma or GED.

Skills and Abilities

• Ability to communicate in the English language. Second language is a plus.
• Ability to work flexible schedules including holidays and weekends.
• Knowledge of proper chemical handling, cleaning techniques and use of equipment, machinery.

Physical Requirements

• Able to work in a fast paced environment.
• Must be able to work in a fast paced environment, be physically fit in order to lift, pull and push items up to 50 pounds.
• Requires standing/walking/reaching and bending throughout shift.