Starbucks Barista (721) - Kroger

• Create an environment that enables customers to feel welcome, important, and appreciated by answering questions regarding products sold within the department and throughout the store.
• Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products.
• Adhere to all local, state, and federal laws, and company guidelines.
• Create an environment that enables customers to feel welcome, important, and appreciated by answering questions regarding products sold within the department and throughout the store.
• Prepare beverage selections to recipe and standards and to customer’s requests using proper equipment.
• Tender transactions using company best practices.
• Offer product samples to help customers discover new items or products for which they inquire about.
• Inform customers of coffee shop specials.
• Provide customers with fresh products that they have ordered and the correct portion size (or as close as possible) to prevent shrinkage.
• Recommend coffee shop items to customers to ensure they get the products they want and need.
• Use all equipment in the coffee shop such as the refrigerators, freezers, slicers, and ovens according to company guidelines.
• Adequately prepare, package, label, and inventory ingredients in merchandise.
• Check product quality to ensure freshness. Review “sell by” dates and take appropriate action.
• Properly use kitchen equipment, espresso machine, blender, computerized scale, steamer, etc.
• Label, stock, and inventory department merchandise.
• Report product ordering/shipping discrepancies to the department manager.
• Stay current with present, future, seasonal, and special ads.
• Adhere to all food safety regulations and guidelines.
• Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained.
• Practice preventive maintenance by properly inspecting equipment and notify the appropriate department or store manager of any items in need of repair.
• Notify management of customer or employee accidents.
• Report all safety risks, or issues, and illegal activity, including: robbery, theft, or fraud.
• Must be able to perform the essential functions of this position with or without reasonable accommodation.

• Puts the Customer First - Anticipates customer needs, champions for the customer, acts with customers in mind, exceeds customers’ expectations, and gains customers’ trust and respect.
• Communicates Effectively and Candidly - Communicates clearly and directly, is approachable, relates well to others, engages people and helps them understand change, provides and seeks feedback, articulates clearly, and actively listens.
• Achieves Results Through Teamwork – Is open to diverse ideas, works inclusively and collaboratively, holds self and others accountable, and involves others to accomplish individual and team goals.
• Leads Through Positive Influence – Demonstrates strong character, builds partnerships, models a conscious balance between work and personal life, takes personal responsibility for own development, and role models leadership qualities such as motivation, inspiration, passion, and trust.
• Coaches and Develops Others - Develops and cares about associates, builds effective teams, helps people be their best, values and manages diversity, provides candid and constructive feedback.
• Leads Change and Innovation - Challenges the status quo, embraces technology, puts forward creative ideas, champions and implements process improvements, gathers the ideas of others, demonstrates good judgment about which ideas will work.
• Executes with Excellence - Is action oriented, drives for results, sets clear expectations and milestones, reviews progress, acts decisively, solves problems, can be counted on to consistently meet or exceed goals.
• Provides Clear and Strategic Direction - Plans and organizes well, sets a clear and simple course of action, stays focused on the most important priorities, has the ability to visualize and plan for the future, understands the industry and marketplace. 
• Safety Awareness -Identifying and correcting conditions that affect employee safety; upholding safety standards.

• Effective communication skills.
• Knowledge of basic math (counting, addition, and subtraction).
• Ability to handle stressful situations.
• Current food handlers permit once employed.

• High school education or equivalent preferred.
• Management experience preferred.
• Retail experience.

With nearly 500,000 associates nationwide, we’re a big company with lots of small, supportive communities. Big opportunities in a place that feels like home is one of the reasons Kroger is a great place to work. We genuinely care about each other, giving back and helping out. We want you to feel inspired to stay and feed your future.