Stans General Manager - Stans Donuts and Coffee

Job description

About Stan's Donuts & Coffee

Stan's Donuts & Coffee serves freshly made donuts of extraordinary flavors and textures and an excellent cup of joe. In 1963, Stan Berman opened his eponymous donut shop in Los Angeles, continuing a generations-long family tradition of baking. His donuts quickly became legendary in the Los Angeles area. Meanwhile, in Chicago, Rich Labriola followed a passion for all things bread to create one of the most renowned bakeries in the Chicago area from the ground up. After seeing Stan on a travel show, Rich reached out to Stan and the two became friends over their shared passion. The friendship turned into a partnership as Stan passed the torch to Rich, who opened the first Stan's Donuts & Coffee in Chicago in 2014 with his own recipes inspired by Stan's classics. Since then, Stan's has grown to 16 shops (and growing) in the Chicago area. For more information, visit stansdonuts.com or follow Stan's on Facebook, Twitter or Instagram. We are looking for a General Manager to oversee all staff, budgets, and operations of the local food service business unit. The General Manager responsibilities include formulating overall strategy, managing people, and enforcing policies. To be successful in this role, you should be a thoughtful leader, a confident decision-maker, helping our people develop and be productive, while ensuring our profits are on the rise. This role works in a fast-paced environment. Your drive and passion will ultimately help our company grow and thrive.

We seek candidates who can embrace our core values:

Smile and say "Hello!"

Teamwork

Ask questions

No shortcuts- be the BEST

Responsibilities

• Active management on the floor greeting guests and meeting customer needs.
• Guest facing- interacting and serving guests as needed (70% active managing, 30% administrative)
• Driving financial performance
• Oversee day-to-day operations
• Maintain budgets on sales, waste, and labor
• Follow policies and processes- ensure staff is completing checklists in line with our brand standards
• Ensure employees work productively and develop professionally
• Oversee recruitment, training of new employees and managing performance
• Prepare regular reports for upper management on sales, waste and labor
• Ensure staff follows health and safety regulations
• Provide solutions to issues (e.g. profit decline, employee conflicts, loss of business to competitors)
• Manage scheduling in line with fair workweek regulations and achieving labor goals set forth by company
• Ensure ordering is completed and par levels in line with sales volume

Skills

• Proven experience as a General Manager or similar role
• Experience in planning and budgeting
• Knowledge of business processes and functions (finance, HR, procurement, operations etc.)
• Strong analytical ability
• Ability to lead and motivate a team in a high volume operation
• Excellent communication skills
• Outstanding organizational and leadership skills
• Problem-solving aptitude
• Comfortable using Google suite
• Open to feedback and change

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Paid training
• Vision insurance

Experience level:

• 3 years

Restaurant type:

• Quick service & fast food restaurant

Shift:

• 10 hour shift
• Day shift
• Evening shift
• Morning shift Weekly day range:
• Every weekend
• Monday to Friday

Experience:

• Food service management: 5 years (Required) License/Certification:
• Food Handler Certification (Required)

Shift availability:

• Day Shift (Required)
• Night Shift (Required)