Standard Technician - Natran Green Pest Control

COMPANY OVERVIEW:
At Natran Green Pest Control, we're not just a pest control company; we're a partner in creating safer and healthier living spaces. Our mission is to provide exceptional pest control services while prioritizing the well-being of families, pets, and the environment. We offer recurring service solutions that cover general pest, mosquito, rodent, and termite control. Our services are specially designed for homeowners who are seeking pest control solutions that don't compromise their family's health or the safety of their pets.

COMPANY CULTURE:
We take pride in our collaborative and energetic company culture. We strive to maintain a friendly and competitive space where individuals support and uplift each other. This environment is vital to our collective success. At Natran, you'll find a group of dedicated professionals who work together to achieve our goals; we celebrate achievements, share insights, and encourage each other to reach new heights.


Job Summary
Pest Control Technicians are responsible for performing general pest, termite, rodent and mosquito work using environmentally friendly green products. Technicians will be assigned a route and will be responsible for performing services, assisting customers and office personnel. Technicians will work Monday through Friday with rotating Saturday work during busy season. 

1. Inspect, diagnose, perform exclusion services and animal removal which includes trapping, baiting, light carpentry work, as well as working at roof top levels.
2. Apply products according to label and operating procedures.
3. Diagram properties for treatment, read diagrams and explain diagrams.
4. Have great customer service skills.  Service-minded, motivated and an independent self-starter.
5. Meet potential customers by appointment, prepare, present and close new business.
6. Review and communicate contracts with customer and receive payment.
7. Schedule follow-up services as needed.
8. Clear verbal and written communication skills.
9. Work outside in variable weather conditions.
10. Must be detailed oriented, excellent time management, and adaptable.
11. We require rotating Saturdays two minimum per month plus rotating on call availability on Sundays.  It could be three or more depending on staffing levels and seasonal work. 

Responsibilities and Duties
Maintain retention rate. 
Maintain call-back rate. 
Maintain customer satisfaction score.
Minimum 5 reviews monthly from Yelp, Facebook, Google, etc.
Minimum 90% safety record (speeding, hard braking, safety procedures, PPE).
Generate minimum of 10 estimate appointments per month.

Qualifications and Skills

• Must have a technician license
• Driver’s License - Must have valid driver’s license with clean driving record.
• Physically Fit - Ability to be on feet for long periods of time, crawl in tight spaces, climb ladders, and carry a backpack up to 50 lbs.  Walking, driving and standing a minimum of 8 hours a day is required.
• Obtain Quality Pro Certification & Apprentice License - Must become certified within 90 days of being hired.

Benefits and Perks:

• Health, vision, dental and much more!
•  Paid time off
• 401 K
• Company vehicle, gas card & mobile phone
• Comprehensive training
• Employee discounts 
• Employee referral bonuses
• Opportunities for advancement and career growth
• Company sponsored events that create a fun place to work

Please Note

To be considered for this position, you MUST complete the culture index survey.  The link to complete the survey is  https://portal.cultureindex.com/public/survey/general/2142B40000 and this link will also be sent to your email address.