Staffing/Scheduling Coordinator at Willcare

Willcare is hiring an Office Coordinator in the Amherst/Buffalo area! This is a full time position offering benefits, PTO, and competitive pay.  Experience with scheduling, staffing, payroll and office administration a plus! Pay range is $20-22/hr based on experience.

At Willcare, a part of LHC Group, we embrace a culture of caring, belonging, and trust and enjoy the meaningful connections that come from it: for the whole patient, their families, each other, and the communities we serve—it truly is all about helping people.  

​We strive to offer benefits that reward the whole you!​ 

• employee wellness programs 
• flexibility for true work-life balance  
• holidays & paid time off
• continuing education & career growth opportunities 
• company-wide support & resources to help you achieve your goals 

The Home and Community Bases Services Case Coordinator is responsible for overseeing the services provided to a caseload of clients on a daily basis. This responsibility includes interfacing with clients/families/employees to ensure quality service delivery. The Case Coordinator is responsible for day-to-day staffing of cases, problem solving, assisting in the hiring process, providing orientation to new caregivers, payroll/billing, and ensuring customer satisfaction. The Case Coordinator must be able to function with minimal onsite supervision and may perform some or all of the duties listed below

• Coordinates and ensures the scheduling of client cases on a daily basis. This includes selecting the appropriate caregiver, communicating with the family or client on an ongoing basis regarding staffing.
• Assists in the process of interviewing and hiring of caregivers and participates in the orientation of new caregivers
• Processes payroll for caregivers on a weekly basis.
• Anticipates staffing needs and works with the Executive Director and/or Business Manager to ensure that an adequate pool of employees is maintained.
• Participates in the on call rotation of the agency

Education & Experience

• High school education or equivalent required.

Skill Requirements

• Scheduling and data entry experience preferred.
• Ability to coordinate many activities at one time.
• Strong customer service skills.

LHC Group is committed to a culture of diversity, equity and inclusion and is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any legally other protected characteristic.  

Willcare is part of the LHC Group family of providers – the preferred post-acute care partner for hospitals, physicians, and families nationwide. We deliver high-quality, cost-effective care that supports our patients when and where they need it. From our home health, hospice, and community-based services to inpatient care at our clinics and hospitals, our mission is to reach more patients and families with effective and efficient healthcare. More hospitals, physicians, and families choose LHC Group because we are united by a single shared purpose: “It's all about helping people". 

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