Staffing Assistant Per Diem - Nuvance Health

Description

Summary:

Responsible for supporting and facilitating the infrastructure and daily operations of the nursing staffing office colaborating with key stakeholders. The staffing assistant supports the nursing practice environment through continous coordination with patient care managers, and clinical coordinators by assuring that resource allocations are based on identified needs and valid nursing workload metrics.

Responsibilities:

1. Scheduling Criteria A: Scheduling/processing phone calls related to illness/absence, reconciling and continously updating master staffing sc hedule for gaps. Scheduling Criteria B: Updates master schedule and Nursing Office Schedule Book biweekly. Scheduling Criteria C: Records personnel name, unit, time of call, reason for absence and individual notified in ill book. Scheduling Criteria D: Records all schedule changes when received and in biweekly schedule book, and daily staffing sheets
2. Staffing Criteria A: Alerts Staffing Manager, Shift Manager and Nurse Manager/designee to staffing deficits weekly Staffing Criteria B: Handles all phone calls pertaining to shift to shift staffing, and miscellaneous phone calls. Staffing Criteria C: Initiates phone calls to nursing personnel to fill staffing deficits. Staffing Criteria D: Maintains a list of personnel called and response.
3. Maintains Records Criteria A: Follows procedures related to shift for data input of acuity information. Maintains Records Criteria B: Prepares, Enters and validates master staffing schedules. . Maintains Records Criteria C: Calls units and validates staffing at the commencement of shift with unit Manager. ( Lets not change this until next week. I believe our process will change) Maintains Records Criteria D: Maintains all electronic files and databases related to staffing/scheduling.
4. Assists with daily operations in Nursing Office as directed by immediate supervisor/designee. Criteria A: Assists with filing of employee data as requested. Assists with daily operations in Nursing Office as directed by immediate supervisor/designee. Criteria B: Answers phone and channels calls to appropriate individuals or conveys message Assists with daily operations in Nursing Office as directed by immediate supervisor/designee. Criteria C: Performs other duties as requested in a courteous manner.
5. Confidentiality Criteria A: Maintains confidentiality of information obtained through reports, conservation or employee record. Confidentiality Criteria B: Protects documented confidential information from access by unauthorized individuals. Confidentiality Criteria C: Maintains confidentiality of all information, vacancies, and employee illness/problems.
6. Occupational and Personal Responsibilities Criteria A: Follows hospital policies in relation to attendance. Notifies Nursing Office in a timely manner when late, ill or absent. Occupational and Personal Responsibilities Criteria B: Attends JCAHO/OSHA anually. (Healthstream modules) Occupational and Personal Responsibilities Criteria C: Offers assistance to other staff members as necessary. Occupational and Personal Responsibilities Criteria D: Participates as requested in the orientation of new personnel,clinical managers, patient care manager
7. Other Duties Criteria A: Oversee and support staffing systems for 7 East Flex Units. Other Duties Criteria B: Participate and support new and ongoing projects and programs supporting department goals and organizational outcomes.
8. Performs other duties as assigned.
9. Fulfills all compliance responsibilities related to the position.

Education: HS GRAD/EQUIVALENT

Other Information:

Required: High School Education, and or College Credits
Minimum Experience: zero to six months
Desired: Superior Communication Skills, Flexible, Ability to Multitask,, Time Management, Organization & Prioritization Ability, Critical Thinking and having the ability to work under pressure.

Company: Norwalk Hospital Association

Org Unit: 378

Department: Nursing Staff Office

Exempt: No

Salary Range: $17.07 - $32.47 Hourly