Staff Software Engineer, Internal Services and Insights - Justworks
New York City, NY
About the Job
Who We Are
At Justworks, you'll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people.
We're helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We're data-driven and never stop iterating. If you'd like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we'd love to hear from you.
We're united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team.
If this sounds like you, you'll fit right in.
Who You Are
As a Staff Software Engineer at Justworks, you will leverage your demonstrated ability to own and lead the implementation of features in large-scale, distributed applications to support the long term growth of Justworks. You understand the concept of "separation of concerns" and have leveraged design patterns to solve technical challenges. You are eager to learn and passionate about improvement. You spend significant amounts of time directly assisting and leveling up other engineers. You look for signals in the noise and can mitigate potential issues before they become problems.
You will work closely with senior engineers to scope, design, and build new features and functionality in this area. As a staff engineer, your responsibilities also include coordinating and participating in engineering efforts across teams, including scalability, performance, and modularization efforts. You will work primarily in Ruby on Rails and/or JavaScript/React, but may employ other technologies where appropriate. You should have a deep understanding of technology that goes beyond the ability to use these tools.
The newly formed Internal Services & Insights team's mission is to create the most delightful experience for internal customers powered by data and insights while hiding the complexities of internal operations. The team you will be a part of is responsible for accelerating the growth of one of the most strategic investments to create the first in class customer service experience for our customers. If you are someone who:
- Thrives when tasked with a complex problem in a space where we don't have all the answers
- Places emphasis on a team finding the right answer ahead of any one person being the one who was right
- Thinks in terms of outcomes rather than outputs
- Avoids over-engineering solutions and appreciate how building software can be a means for learning, gaining insights, and ultimately solving problems that people actually have
We'd love to hear from you!
Your Success Profile
What You Will Work On
- Collaborate with a tight-knit, cross-functional team to find solutions to customer challenges
- Scope and lead complex projects or changes that will benefit the entire organization
- Build flexible, test-driven software that minimizes tech debt and enables change
- Support, monitor, and maintain integrations with industry leading third-party platforms
- Shape API driven services that are secure, compliant, and highly auditable
- Enable an experience that is fully internationalized and localized for a global customer base
- Build features and functionality that our internal employees use directly to support our customers, typically in an iterative fashion taking into account user feedback
- Own the technical direction of an evergreen initiative operating as a start-up
- Serve as a role model for and work towards improving engineering standards, tooling, and processes
- Mentor engineers to help them grow their technical skills by fostering a culture of continuous learning and improvement
- Perform other related duties as assigned
How You Will Do Your Work
As a Staff Software Engineer, how results are achieved is paramount for your success and ultimately result in our success as an organization. In this role, your foundational knowledge, skills, abilities and personal attributes are anchored in the following competencies:
Good judgment - the exercise of critical thinking, analyzing and assessing problems and implications, identifying patterns, making connections of underlying issues, understanding risks and developing mitigation strategies, and taking ownership of the outcome.Resourcefulness - taking a can-do approach, even in the face of obstacles and constraints by assessing what's in front of you and effectively and efficiently optimizing what you have, whether it's working on something new or thinking about how to do something better.Teamwork and communication - putting our collective best together through documentation, collaboration, relationship-building, listening, empathy, recruiting, and evangelism.Influence and leadership - fostering a community of knowledge-sharing, collaboration, mentorship, and forward-thinking.Skills and knowledge - the capacity to actively learn and apply specific domain knowledge, know-how, and best practices to continually enhance and improve.
In addition, all Justworkers focus on aligning their behaviors to our core values known as COGIS. It stands for:
- Camaraderie - Day to day you can be seen working together toward a higher purpose. You like to have fun. You're an active listener, treat people respectfully, and have a strong desire to know and help others.
- Openness - Your default is to be open. You're willing to share information, understand other perspectives, and consider new possibilities. You're curious, ask open questions, and are receptive to thoughts and feedback from others.
- Grit - You demonstrate grit by having the courage to commit and persevere. You're committed, earnest, and dive in to get the job done well with a positive attitude.
- Integrity - Simply put, do what you say and say what you'll do. You're honest and forthright, have a strong moral compass, and strive to match your words with your actions while leading by example.
- Simplicity - Be like Einstein: "Everything should be made as simple as possible, but no simpler."
Qualifications
- 8+ years of professional hands-on experience
- Expertise in large-scale platform applications; we expect staff candidates to leverage a diverse skill set
- Strong object-oriented design and coding skills with experience architecting solutions for complicated systems
- Solid understanding of data structures and algorithms
- Experience proactively collaborating across different engineering teams
- Demonstrable experience leading engineers without formal direct reporting relationships
- Experience in a high-growth environment working on early stage products, with deadlines and milestones
- Comfortable with ambiguity; you enjoy figuring out what needs to be done
Technologies Used
We are building a highly available and globally distributed Ruby on Rails API with Kubernetes on AWS. The front-end is built on React with TypeScript and GraphQL. Observability, monitoring, and metrics are managed through DataDog and Rollbar.
The base wage range for this position based in our New York City Office is targeted at $220,000.00 to $253,000.00 per year.
#LI-Hybrid #LI-AJ1
Actual compensation is based on multiple factors that are unique to each candidate, including and not limited to skill set, level of relevant experience, and specific work location. Salary ranges for positions based in other locations may differ based on the cost of labor in that location.
For more information about Justworks' Total Reward Philosophy, including all of the perks and benefits we are proud to offer our team members, please visit Total Rewards @ Justworks.
Diversity At Justworks
Justworks is committed to maintaining a workplace where diversity of identity, culture, and life experience is the norm and is celebrated authentically and respected consistently. Diversity in our work, our people, and our product drives creativity and innovation, entrepreneurial leadership and integrity, competitiveness, and collaboration throughout our business and in the market. We depend on our differences to make our team stronger, our workplace more dynamic, and our product accessible to all of our customers.
We're proud to be an equal opportunity employer open to all qualified applicants regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital or familial status, disability, pregnancy, gender identity or expression, veteran status, genetic information, or any other legally protected status.