Staff Security Engineer | Endpoint - ServiceNow

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About Digital Technology & The SSO:

We’re not yesterday’s IT department, we're Digital Technology. The world around us keeps changing and so do we. We’re redefining what it means to be IT with a mindset centered on transformation, experience, AI-driven automation, innovation, and growth.     

We’re all about delivering delightful, secure customer and employee experiences that accelerate ServiceNow’s journey to become the defining enterprise software company of the 21st century. And we love co-creating, using, and highlighting our own products to do it.     

Ultimately, we strive to make the world work better for our employees and customers when you work in ServiceNow Digital Technology, you work for them.     

The ServiceNow Security Organization (SSO) delivers world-class, innovative security solutions to reduce risk and protect the company and our customers. We enable our customers to migrate their most sensitive data and workloads to the cloud, accelerating our business so that we are the most trusted SaaS provider. We create an environment where our employees are proud to work and can make a positive impact  

Role:

This position reports to the Director, Security Engineering. The Enterprise Security Engineering team targets building state-of-the-art technology that will help reduce the risk surrounding the sensitive assets of the company with the least impact possible on operations, acts as guidance and facilitator to the security operations teams and helps shifting Security perception from blocker to enabler by building a relationship of trust with the other teams. 

The Staff Information Security Engineer will be part of the endpoint security team and will be responsible for ensuring the integrity and security of the organization's information systems by managing and enhancing endpoint and network security measures. 

What you get to do in this role:

• Implement and maintain advanced security measures for endpoints and networks, ensuring robust protection against unauthorized access and cyber threats 

• Develop, enforce, and monitor network access control policies to regulate who and what devices can access the organization's network. 

• Conduct continuous and detailed inspection of network traffic to identify and mitigate potential security threats, anomalies, and vulnerabilities. 

• Design and enforce security protocols, conduct regular security audits, and ensure compliance with industry standards and regulatory requirements. 

• Implement and manage security solutions to enhance the organization’s overall security posture, ensuring secure and efficient remote access and internet security 

• Monitor user activities and enforce security policies to prevent data leakage and ensure compliance with organizational security standards 

In order to be successful in this role, we need someone who has: 

• 8+ years of relevant hands-on engineering experience 

• In-depth knowledge of operating systems (Linux, UNIX, and Windows) 

• In-depth knowledge of networking (routing, switching, load-balancing, intrusion detection systems and firewalls) 

• Ability to develop security automation scripts using Python, PowerShell, Bash, or Ansible for process efficiency and consistency 

• Experience in securing remote access (BYOD) 

• Experience with implementing and managing NAC solutions to control device and user access to the network 

• Experience with deep packet inspection and network traffic analysis 

• Master’s degree in computer science; engineering, or information technology or equivalent industry experience 

Desirable Skills: 

• Proficiency in configuring, managing, and optimizing Zscaler services for secure internet access, including ZIA (Zscaler Internet Access) and ZPA (Zscaler Private Access). 

• Experience in implementing Zero Trust Network Architecture (ZTNA) and Secure Access Service Edge (SASE) frameworks 

• Experience in working with web and database services (REST APIs, JSON, XML, SQL) 

• Experience in working with Splunk and SPL (or other SIEM/Log management systems) 

• Experience in implementing zero-trust security models and micro-segmentation strategies 

• Familiarity with regulatory and industry certifications (FedRAMP, NIST 800-53, NIST CSF, SOC 2, SOX and GDPR) 

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ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

At ServiceNow, we lead with flexibility and trust in our distributed world of work. Click here to learn about our work personas: flexible, remote and required-in-office.

If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at talent.acquisition@servicenow.com for assistance.

For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.

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