RW Outreach Worker (Heights) - Avenue 360

Our Compensation Package Includes:

• Generous Paid Time Off- (11 paid holidays per year, 2 Floating Holidays per year, 14 paid Vacation days per year, 4 hours per month of accrued Sick days)
• Medical, Dental, and Vision
• 401K match up to 4%
• Company paid Life Insurance
• Company paid Short Term and Long-Term Disability
• Employee Assistance Program

Overview:This position’sfocusisonidentifyingRyan White(RW)clients who are on the cusp ofor who have fallenout of care, for reengagement back into careby providing field-based services and clinic-based services. 

Duties and Responsibilities: 

• Maintains a regular and predictable work schedule. 
• Generate EMR reports to determine client Eligibility for services.  
• Communicates with others (internally and externally) to provide, exchange, or verify information, answer questions, and address immediate issues of clients that are a barrier to continued or reengagement with care including direct linkage with Service Linkage Workers.   
• Provide client Status updates on reengagement activities at Ryan White Grant Administration monthly meetings.  
• Participates in multidisciplinary case staffing to ensure coordination of care and high-level of services provided to patients of the health center. 
• Documentation of services provided in client record and required database(s) including data entry in EMR, CPCDMS, GPRA, etc., per reporting lines, within 72 business hours of occurrence.  
• Performs quality management/assurance activities.  
• Answers and returns patient telephone calls. 
• Familiarity with HIV/AIDS, substance abuse and treatment and homeless services preferred.   
• Objectivity and self-discipline to avoid emotional involvement in situations that are frequently emotional and high-charged.   
• Other duties as assigned. 

Education, Experience, Licensure/Certification and Skills/Abilities Related Requirements: 

High School Diploma or GED.Six months of working with or volunteering withPeople living with HIV (PLWH).Must meet Standards of Careas prescribed bythe respective funding source.Bilingual in English and Spanish preferred. 

 Continuing Education and Training Requirements: 

Participates intrainingsrequired by the funding source. 

JOB CODE: Req 1578