SRE Delivery Manager - YO HR CONSULTANCY

SRE Delivery Manager

Location: Dallas, TX (Hybrid)

Project Duration: 6+ Months

Responsibilities:

● Governance Oversight: Provide oversight and governance for various SRE

activities in Pods 5-7.

● Incident Management: Track day-to-day incidents and work towards their resolution.

● Backlog Management: Manage the backlog for LTCM, focusing on platform

reliability and availability from an SRE perspective.

● Ownership of Platform Incidents: Assume end-to-end ownership of

platform-related incidents, coordinating support from various teams and Pods, and

driving progress.

● Priority Decision Making: Make priority decisions in collaboration with the Product

Owner (PO) and Principal Engineer regarding Product SRE features.

● Service Level Objectives (SLOs) and Error Budgets: Manage SLOs and error

budgets for platforms.

● Technology Trials Proof of Concepts (POCs): Own technology trials and POCs,

create evaluation plans, and liaise with external vendors.

● Reporting: Publish reports and update key stakeholders on the status of SRE

implementations.

● Collaboration: Work with legacy Pods (1-4) and other organizations (e.g., Chofer) to

identify key product and SRE features and define the SRE roadmap.

● Process Streamlining: Streamline incident, problem, and change management

processes; ensure compliance among all SREs, and take remedial actions as

necessary.

● Training Needs Identification: Identify SRE training needs across the program and

coordinate relevant training programs.

Deliverables:

● Process Flows: Mentor and provide knowledge transfer to client project team

members.

● Project Deliverables: Participate as a primary, co, or contributing author on any

project deliverables related to assigned responsibilities.

● Data Conversion Maintenance: Participate in data conversion and maintenance

efforts.

● Best Practices Solutions: Offer best practice and industry-specific solutions.

● Creative Problem-Solving: Advise and offer alternative (out-of-the-box) solutions.

● Thought Leadership: Provide thought leadership and, when needed, hands-on

technical configuration and development.

● Team Collaboration: Collaborate as part of the functional team and perform

additional duties as assigned.