Sr Virtual Tax Advisor -S - H&R Block
Kansas City, MO
About the Job
Join a centralized team of tax advisors providing virtual tax preparation and review services to clients who’ve begun their individual tax returns using H&R Block’s do-it-yourself program. The Senior Virtual Tax Advisor both prepares client’s returns and supports various projects as needed for the Tax Transformations Operations team to ensure outstanding client experiences.
Day to Day, you'll...
Day to Day, you'll...
- Download and complete client tax returns through a virtual platform
- Communicate with clients through a variety of mediums, including telephone and secure messaging
- Analyze tax information provided by clients and deliver a timely and high quality client experience
- Demonstrate tax expertise by completing accurate returns and show dedication to impeccable client service by providing timely and helpful responses to client inquiries
- Research complex federal and state tax issues to ensure client’s tax returns are accurate and complete before filing
- Other duties as assigned
Source : H&R Block