Sr. Telecommunications Administrator Lead - Peraton
Washington, DC
About the Job
Responsibilities
Peraton is looking for a seasoned Sr. Telecommunications Administrator. The qualified candidate will join our highly performing team supporting the Finance and Regulatory Program. The qualified candidate must be able to work on-site (daily) at Government facility (Washington, DC)
What you will do:
- Lead communication team to provide highly available, scalable, reliable, and secure Communications Services to meet the customer’s business needs.
- Provide Communications Services that can leverage operational scale and best practices to achieve optimum commercial price performance.
- Provide administrative, operational, and management support
- Achieve agreed-to Service Levels.
- Provide On-Call escalation support for the 24x7x365 Service Desk.
- Installing, configuring, and setting up requested equipment and support, as needed.
- Establishing a baseline configuration for audio and video systems.
- Performing diagnostics and troubleshooting audio and video systems.
- Providing telephone support, to include diagnostics and troubleshooting, to remote and off-network locations
- Performing all required preventive maintenance and coordinating other non-emergency
- maintenance on all audio and video equipment
- Provide technical and operational recommendations
- Operating, troubleshooting and/or installing sound and video equipment, and installing and operating ancillary equipment such as projectors and laptop computers
- Training end users and managers on use of equipment and services
Qualifications
Required Qualifications:
- Bachelor’s degree and 12 years of experience is required. Additional 4 years of experience maybe accepted in lieu of the degree
- Must have and maintain a current (CTNS) Certified Telecommunications Network Specialist certificate prior to on boarding.
- Practical skills, experience, and training designing, configuring, and deploying audio/video communications services hardware and software including, but not limited to, Avaya phone system and monitoring/administration tools, AT&T Toll free network, and cable management.
- Experience in the operation and administration of audio/video communication systems.
- Experience with Microsoft Teams collaboration software and integration with video conferencing systems.
- Basic knowledge of network technologies with the ability to troubleshoot minor network connectivity issues, including:
- Network Interface Card (NIC) problems
- Cabling issues
- TCP/IP configuration errors
- Must have experience in using ticketing systems manage incidents and requests (e.g., ServiceNow tools)
- Must be experienced in documenting standard operating procedures (SOPs) and processes.
- Must be able to capture data from tools to present trends for decision-making
- Must be able to obtain and maintain the required agency clearance (Public Trust)
- Experience in MS Office Suite (e.g., MS Word, MS Excel, and MS PowerPoint).
- Must be able to capture data from tools to present trends for decision-making
- Must be a US Citizen
- Must be able to obtain and maintain the required Agency clearance
Preferred Qualifications:
- Bachelor’s Degree in information technology, Computer Science is preferred.
- Active Public Trust clearance is also a plus
Benefits:
At Peraton, our benefits are designed to help keep you at your best beyond the work you do with us daily. We’re fully committed to the growth of our employees. From fully comprehensive medical plans to tuition reimbursement, tuition assistance, and fertility treatment, we are there to support you all the way.
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Peraton Overview
Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world’s leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land, sea, space, air, and cyberspace. The company serves as a valued partner to essential government agencies and supports every branch of the U.S. armed forces. Each day, our employees do the can’t be done by solving the most daunting challenges facing our customers. Visit peraton.com to learn how we’re keeping people around the world safe and secure.