Sr. Technical Program Manager, Maintenance Automation Platform - Amazon

Description Amazon is looking for a Senior Technical Program Manager to develop and deliver world-class solutions for our Global Automation Engineering Team. The Automation Engineering team ensures the material handling equipment is running as efficiently and reliably as possible for our operations teams and collaborates across multiple internal teams to deliver large-scale technical solutions for the Global Fulfillment Network. We build and scale solutions powering one of the world's largest Reliability and Maintenance Engineering enterprises and the solutions of tomorrow will have a lasting impact on Amazon's Global Operations. Our ideal candidate is passionate about technology and automating processes where it makes sense, possesses strong written and verbal communication skills, strong task and time management skills and has a successful track record of delivering on cross-functional projects with virtual and multi-functional teams. The desire and ability to work in a fast-paced, collaborative environment is essential. This is a fantastic opportunity to work with some of the best engineers in the industry and help found and shape the direction of automation and machine learning systems within one of the world's largest fulfillment networks. - You are interested in being part of a team that works in a highly agile environment. - Solving problems at scale excites you. - You are constantly looking to learn new technologies and are not afraid to work outside your comfort zone to get things done. - You do not implement specs from analysts and architects, you talk to customers and design solutions for their concerns. You automate and innovate. - You do not push just one technology agenda - you choose the best tool for the problem at hand. - You think outside the box, but you are deep in the details. For you, a problem is never as small as it seems but never as complicated either. - You enjoy working in a flexible, fast-paced, collaborative team environment. - You understand the needs of Operations and Reliability Maintenance Engineering organizations, and you aim to reduce operational burden. - You relish working with other Engineering teams to ensure fast, smooth roll-out of new designs and products. Key job responsibilities - End-to-end accountability of assigned Technical Programs - Initiation, Planning, Execution, and Closure of Technical Programs and Projects - Pro-active Management of Risks, Assumptions, Issues, and Dependencies - Customer-facing engagement to capture business needs, problem statement, and roadmap, supporting development initiatives for desired business outcomes - Status reporting internally and externally to project stakeholders and being a single point of contact for assigned projects - Advocate and be an active contributor to methodologies, processes, and procedures in use within the team A day in the life If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you're passionate about this role and want to make an impact on a global scale, please apply! Benefits Summary: Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) Plan Learn more about our benefits: https://amazon.jobs/en/internal/benefits/us-benefits-and-stock About the team Our team ensures machine-generated data results in an automated, appropriate and effective corrective, proactive and/or predictive maintenance action by maturing and integrating core RME software tools into a unified Maintenance Automation Platform (MAP). Our team builds technology and services to meet the needs of our organization. This includes providing our customers with a platform to access site tools and other critical applications to local RME teams in sites across our the global regions (NA, EU, AU, MENA, INDIA, JP) We collaborate at a global level with software, sustainability and maintenance teams, and deliver at global scale. We are open to hiring candidates to work out of one of the following locations: Bellevue, WA, USA Basic Qualifications - Bachelor's degree in engineering, computer science or equivalent - 8+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience - 8+ years of technical program management working directly with software engineering teams experience - Experience developing and executing/delivering product and technical roadmaps - Experience leading highly technical programs involving infrastructure, complex systems, systems engineering - Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules Preferred Qualifications - Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership - Experience building and evaluating system-level technical design - Project Management Certification at professional level (PMI PMP, IPMA Level C/B) and Agile Certifications (E.g. PMI ACP - Agile Certified Practitioner) Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $119,000/year in our lowest geographic market up to $231,400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. Applicants should apply via our internal or external career site.