Sr. Technical Product Manager - Visa

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

The Risk and Identity Solutions (RaIS) is a key component of the Value-Added Services (VAS) PD within Visa. VAS-RaIS has a suite of high visibility, high-volume, revenue earning applications that provide solutions related to Risk Management, Identity and Authentication. Our capabilities are used extensively by key players in the payment eco-space across the globe. We are on a journey, and we are looking for individuals who echo our growth mentality, enjoy delivering great technology (at a global scale) and enabling success.

As a Lead Technical Product Manager (TPM), you'll spearhead the global strategy and roadmap for our Acceptance Risk Solutions portfolio. We're looking for someone with a strong technical product management background and proven experience in delivering impactful products within the payment risk domain or similar industries.

In this role, you'll engage in high-level conversations with business and tech partners across regions, thinking broadly about our business to drive solutions that enhance the safety and integrity of our payment ecosystem. You'll also build strong partnerships to define feature sets, story maps, and detailed user stories to support our development process.

You'll collaborate with teams to create feature requirements, contribute to solution architecture design and API specifications, and ensure our solutions are extensible and scalable to meet client needs. Additionally, you'll work closely with the program management team to ensure we meet delivery dates.

This role is an individual contributor that involves interaction with executives across departments. We foster an innovative, diverse, and inclusive culture where everyone has a voice. We value fun, teamwork, and pushing boundaries. If you're up for the challenge, we'd love to hear from you.

Essential Functions

Accountabilities - General:

• Lead the development and management of the tactical roadmap, feature sets, and success criteria for pilots, while handling any associated issues or risks.
• Collaborate with internal teams and external partners to gather high-level requirements, convert them into feature specs, prioritize, and drive execution across development teams in different regions.
• Lead and coordinate teams across multiple countries to ensure seamless execution.
• Advocate for internal and external customer needs within the engineering team, influencing solutions design and priorities.
• Establish milestones in alignment with client needs to ensure timely product delivery.
• Represent the product team in engineering meetings, providing clarification on features and requirements.
• Develop high-level technical solutions for pilots, identifying any external dependencies and technology risks.
• Collaborate with engineers on design artifacts and Quality Assurance test plans.
• Conduct User Acceptance Testing, Bug bashes, and hackathons with key stakeholders.
• Advise the product team on technical feasibility during the development lifecycle.
• Provide updates to executive management, highlighting any technical issues.
• Manage multiple concurrent projects, ensuring quality and timely delivery.
• Demonstrate a strong passion for applying GenAI solutions proactively in undertaking technical tasks as needed to facilitate process improvements.
• Keep abreast of industry trends and the competitive and regulatory landscape.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office, with a general guidepost of being in the office 50% of the time based on business needs.

Visa does not support immigration for this role.

Visa is not offering relocation assistance for this role.

Basic Qualifications:

• 10+ years of relevant work experience with a Bachelor’s Degree or at least 7 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 4 years of work experience with a PhD, OR 13+ years of relevant work experience.

Preferred Qualifications:

• 12 or more years of work experience with a Bachelor’s Degree or 8-10 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 6+ years of work experience with a PhD
• 12+ years of industry experience in a technology environment, demonstrating a proven track record of delivering complex software systems or services.
• A bachelor’s degree in computer science or engineering. An MBA is desirable.
• Technical expertise in Java technologies, API (SOAP & Rest), and Web Development. Proficiency in using tools like Figma for design and Postman for API validation. Knowledge of Golang and open-source technologies, as well as scripting and AI reporting tools, is beneficial.
• Proven experience with the latest technologies, including cloud deployments and microservices architecture, to effectively design, implement and manage modern IT infrastructure.
• Proficiency in GenAI solutions and their application in various technical tasks.
• Strong skills in script development for data monitoring and automation.
• An aptitude for proactive problem-solving and process improvement.
• Proven ability to develop roadmaps, write user stories, groom product backlogs, and prioritize conflicting requirements in a dynamic environment.
• Strong experience in working with agile lifecycle and/or tracking and process management tools, e.g. JIRA, JIRA Align.
• Proven ability to manage complex products and projects through various, often competing priorities, constraints, and requirements.
• Exceptional collaboration skills with the ability to drive consensus in cross-functional teams within a global environment.
• Outstanding communication skills for diverse audiences, including customers, executives, product, and technology stakeholders.
• Ability to interpret explicit and implied business requirements, converting them into technical requirements with strong acceptance criteria.
• Solid business acumen with knowledge of compliance regulations (PCI-DSS, GDPR, CCPA, etc).
• Experience in the Financial Services and Product Development space, especially in areas such as Merchant & Partner portals, Risk & Fraud management, Identity and Access Management, Payment Security, and Tokenization.
• Demonstrated leadership, self-motivation, and accountability coupled with a strong customer-centric mindset.
• Comfortable operating in a matrix setup, managing competing priorities, and demonstrating a sense of urgency and strategic thinking.
• Detail and results-oriented with an ability to analyze data to justify product decisions and apply key learnings.
• Excellent written and oral communication skills with a flair for getting people excited.

Work Hours: Varies upon the needs of the department.

Travel Requirements: This position requires travel 5-10% of the time.

Mental/Physical Requirements: This position will be performed in an office setting.  The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer.  Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.  Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.

U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is 163,800.00 to 237,550.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.

Visa does not support immigration for this role.

Visa is not offering relocation assistance for this role.