Sr. Systems Administrator - iVenture Solutions
Jacksonville, FL
About the Job
Description
We are seeking an experienced and skilled Sr. Systems Administrator to join our Managed Services team. As a Sr. Systems Administrator, you will not only play a key role in managing IT solutions for our clients but also take on a technical leadership role focused on mentorship, coaching, and team development. The ideal candidate will bring technical expertise, a passion for continuous learning, and the ability to inspire, motivate and work with the Technical Team Lead to help develop a high-performing team.
Key Responsibilities
What you'll be doing as an IT Senior Systems Administrator...
Service Delivery:
- Manage IT systems within the framework of managed services and service level agreements
- Ensure timely and effective resolution of client issues and requests
- Perform root-cause analysis and advanced technical troubleshooting
- Tracking support team metrics and making recommendations as necessary
- Timely client engagement and vendor management
Team Mentorship and Coaching:
- Provide technical mentorship and guidance to team members
- Foster a collaborative and learning-oriented team culture
- Conduct real-time knowledge-sharing and training to assist with service issues
Performance Optimization:
- Work closely with team members to optimize IT systems for performance and efficiency
- Identify opportunities for process improvements, business security and implement best practices
- Produce and maintain detailed technical and training documentation
- Remaining current on industry trends and emerging technologies
Typical week: 60% team escalation support, 20% client server/network support, 10% overflow coverage for team lead, 10% meetings and training.
You are a great Sr. Systems Administrator candidate if you have...
- Bachelor’s Degree, in IT/Business related field preferred, or equivalent experience
- 5+ years supporting current Windows server technologies, enterprise email systems, network infrastructure, and line-of-business applications. Specifics include:
- Detailed knowledge of current supported Microsoft Windows Server Operating Systems
- Management of Microsoft Azure, Office365 and Exchange Server
- Management of core network domain services, such as Active Directory, Group Policy, DNS, and DHCP
- Management of Firewall, Switch and Wireless Access Points (i.e. Fortinet, SonicWall, Cisco Meraki, and HP/Aruba)
- Experience with Citrix XenApp/XenDesktop, Microsoft Windows RDS environments or other VDI technologies is preferred
- Experience with multi-site LAN/WAN connectivity (i.e. VPN, MPLS, SD-WAN, and dynamic and static routing)
- Experience with current virtualization technologies (i.e. VMWare, Hyper-V and SAN Storage Management)
- Experience with enterprise backup and recovery solutions (i.e. StorageCraft and Veeam)
- Ability to maintain composure and deliver successful resolutions to high-impact service scenarios
Perks of working here as an Sr. Systems Administrator…..
- Paid Time Off benefits - 3 weeks for your first year, 4 weeks on your second year
- Comprehensive benefits package which includes paid life insurance and paid long term disability.
- 4% match on your 401K
- WFH flexibility with a focus on work/life balance
- Paid maternity, paternity and foster leave
- Quarterly employee/family outings
- Career path road mapping
- $200 to spend in our iVenture Company Store on your yearly anniversary with us!
- Major emphasis on culture, team building and recognition.
- Open communication throughout the company and transparency on company initiatives.
- Mileage reimbursement
- On-going training on current technologies, paid certifications and training days
- iVenture is rated by its employees as a "Great Place to Work" and has a strong culture and exceptional core values.
Additional Information:
- Valid driver’s license and insurance with reliable transportation. This position will require some in-frequent travel to the other client offices as needed.
- Applicant selected will be subject to a criminal, employment, credit and motor vehicle background check
Source : iVenture Solutions