Sr. SolarWinds System Administrator - SMS Data Products Group, Inc.

Team SMS is looking for an Enterprise Network Tools Administrator to support our Air Force Intranet Control (AFINC) team at Maxwell Gunter AFB in Montgomery, AL. The AFINC Enterprise Network Analysis Team supports the 26 NOS, who requires services and solutions that accomplish and provide enabling capabilities to operate the DoDIN. These capabilities include, but are not limited to, Distributed Network Connectivity, Continuity of Operations, Information Management and Exchange, Standardization, Risk Management, DoD Enterprise Service Management Framework (DESMF), System Administration, Database Management, Account Management, Asset Management and Network Address Management.  

As a dynamic systems integrator, SMS offers proven solutions in engineering, operations, cybersecurity, and digital transformation. With expertise in modernizing and optimizing legacy infrastructure and systems, ensuring operational efficiency, and designing, implementing, and managing secure environments, SMS supports business and mission goals with proficiency, quality, and integrity.

has been serving the advanced information technology needs of the federal government since 1976, delivering talented teams and innovative, cost-effective solutions and services to support our customers’ missions for more than 40 years. SMS is headquartered in McLean, Virginia, with offices and on-site operations at customer locations throughout the United States. For additional information on SMS, visit www.sms.com.

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Duties and Responsibilities:

• Implement/create report dashboard designs, automated custom email report notifications, report data repositories for each environment that are specific to the following audiences: Leadership & Executives; Cybersecurity Staff; and System Administrators
• Strong expertise in SolarWinds, enterprise network monitoring tools and/or NetFlow analysis for either commercial and DoD (preferred) environments.
• Ability to maintain valid system certificates, application certificates, F5 load balancing local traffic management (LTM) and two-factor authentication (2FA) within a PKI smart card environment
• Monitor, troubleshoot, and analyze overall health and effectiveness of four separate SolarWinds instances while utilizing SQL, SWQL, SNMP, WMI and SSH to manage the USAF global WAN
• Oversee Orion Platform Suite for Federal Government; Server & Application Monitor (SAM); Virtualization Manager (VMAN); IP Address Manager (IPAM); Network Configuration Manager (NCM); Network Performance Monitor (NPM); VoIP & Network Quality Manager (VNQM)
• Assesses current SolarWinds implementations for each network and recommend changes to distributed deployments to include SQL databases, web pollers, data sources, users, custom apps/dashboards/views
• Perform root cause analysis, recommend, and implement tactical and strategic solutions to problems
• Support internal and external websites, fault isolation, performance, quality controls, AF Enterprise Secure Sockets Layer (SSL)/Transport Layer Security (TLS) inspection and analysis
• Manage the addition, deletion, and editing of all 26th Network Operation Squadron's devices and views
• Monitor all servers running ENAT applications by utilizing MIBS and performance counters
• Patch and manage the efficiency and performance of these servers with regards to hardware and OS
• Create PowerShell scripts that run queries on the SolarWinds database providing efficient performance and network checks for multiple 26 NOS teams
• Provide technical web & database administrator expertise, guide technical support, create, maintain, secure, and monitor all applicable instances; design, deploy, and optimize SQL databases & web sites
• Document steps required to design/engineer SolarWinds systems for each network to include virtual/real IP address, Fully Qualified Domain Name (FQDN), DNS entries, Role Based Access Controls (RBAC), TCP/IP, service accounts, web certificates, licenses and physical/virtual location of each component
• Oversee the baseline configuration, ensure operational data integrity, and use vendor best practices for Web application systems and secure management across multiple unclassified and classified network locations supporting the interaction with Tenable products within Assured Compliance Assessment Solution (ACAS) including .SC (SecurityCenter™) and Nessus® Scanner™
• Ability or experience in evaluating scan report data from Tenable Nessus; participate in the review and response phases of the Vulnerability Management (VM) life cycle
• Install and patch operating systems, applications, network security and document Department Information Systems Agency (DISA) Security Technical Implementation Guidelines (STIGs) checklists applicable to each Non-classified or Secret Internet Protocol (IP) Router Network (NIPRNet, SIPRNet) network environment systems for all SolarWinds, NetQoS, database or web application implementations
• Manage or assist the processes related to on-boarding users/projects, configuration audits, building data models, summary data reports, or advanced search analytics
• Ability to create network designs diagrams with Microsoft Visio (include specialty requirements)
• Guide customers in the use of strategic products through education and guidance, first-use and tuning assistance problem solving and critical situation resolution
• Ensure optimal server performance for daily operations and generation of network analysis data from CA NetQoS for customers within and outside of the 26 NOS organization.

Qualifications/Requirements:

• Candidate must have a minimum of 3-5 years of SolarWinds Orion products experience and/or other enterprise monitoring tools experience interacting with 3^rd party systems preferably in role(s) such as a system administrator, engineer, developer or SME capacity
• Candidate should have hands-on experience in:
  • System Integrator and/or administrator for SolarWinds nodes, users, , systems, custom views reports, dashboards, Network Atlas maps, simple/complex alerts and 3^rd party on-boarding
  • Windows OS systems support, patch/update management, best practices, advanced commands and admin skills with experience in mid-to-large data center environments
  • Demonstrated advanced diagnostics, analytical, troubleshooting skills
  • Add additional servers to cluster; Install/upgrade/patch new software to servers

• Help the support team solving support tickets (BMC Remedy) on an adhoc basis
• Perform systems analysis, design review, integration of system applications
• Experience with disaster recovery (DR) - expertise in risk reduction, hot/warm site DR architecture
• Scripting/programming experience in HTML, Perl, PowerShell, Python or similar
• Knowledge of data communications, local-area networking (LAN), wide-area networking (WAN), servers, appliances, routers, switches, and firewalls
  • Network (Layer 2, 3) LAN/WAN knowledge
  • Thorough understanding of Internet Protocol (IP) routing, switching, and OSI model
• Ability to lift, rack and provision government furnished equipment (GFE) servers

Education:

• Associate, Bachelor’s or Master’s degree in Computer Science or related technical discipline, or MIS related field is preferred but not mandatory. Relevant professional experience is acceptable.
• SolarWinds courses desired

Required Certification:  (All)

• CompTIA Security+ ce (continuing education) or higher
• Minimum one Operating System Certification:
  CompTIA Linux+; a current Microsoft technical certification: Microsoft 365 Certified: Security Administrator Associate, Microsoft Certified: Windows Server Hybrid Administrator Associate or Microsoft Certified: Identity and Access Administrator Associate 
• Minimum one Application Certification:   SolarWinds NPM Certification

Clearance: 

• Active DoD Secret

SMS is a dynamic systems integrator established in 1976, delivering talented teams and innovative, cost-effective solutions and services to support our customers’ missions for more than 47 years. Our ability to hire and retain quality people in a rapidly evolving IT market is proven through our employee retention rate averaging over 3 years. At SMS, we place a high value on quality of service, customer satisfaction, and best-of-breed policies and practices, resulting in CMMI Level 3 certification and ISO registrations including 9001:2015, 20000-1:2018, and ISO/IEC 27001:2013. SMS is headquartered in McLean, Virginia, with offices and on-site operations at customer locations throughout the United States. 

SMS is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.