Sr. Software Engineer (CRM) - Subaru of America, Inc.

Love. It's what makes Subaru, Subaru®. And as a leading auto brand in the US, we strive to be More Than a Car Company®. Subaru believes in being a positive force in the communities in which we live and work, not just with donations but with actions that set an example for others to follow. That's what we call our Subaru Love Promise®.

SUMMARY

We are seeking a skilled CRM Developer to join our team and contribute to the customization, configuration, and integration of our CRM system. The ideal candidate will have a strong technical background with expertise in programming languages such as C# and JavaScript, as well as experience working with Microsoft Dynamics CRM (or similar CRM platforms) and Azure. Responsibilities include customizing CRM functionalities to meet business requirements, integrating CRM with other systems, and providing technical support to end-users. If you are passionate about CRM development and thrive in a collaborative environment, we encourage you to join our Subaru team.

PRIMARY RESPONSIBILITIES

• Participate in product development including architecting/designing, developing solutions while providing estimates, performing technical reviews, providing feedback to technical and business leadership, and providing technical leadership to both onsite and offsite teams
• Deploy and maintain Azure resources and other cloud technologies
• Support front-end developers by providing technical design direction with web service development and integration
• Participate in and support the entire SDLC process, including project deployments and production releases
• Maintain current knowledge of IT development methodology, design principles, and technical standards
• Lead and mentor developers in accordance with department coding standards, conventions, and practices
• Communicate with project manager on a frequent basis; identify tasks and issues that may have an impact on service level agreements or schedules; provide realistic task deliverable estimates
• Create project-related documentation and presentations using tools such as Word, Excel, and PowerPoint
• Must be open to providing off-hours production support

TECHNICAL SKILLS AND QUALIFICATIONS

• Demonstrable 8+ years of solid experience in Azure administration , development, and support
• Experience in providing support to production systems, troubleshoot production issues, perform root cause analysis and implement fixes
• Familiarity with languages like C#, JavaScript, HTML, CSS
• Knowledge of .NET framework
• Understanding of web services such as RESTful APIs and SOAP
• Familiarity with Azure technology and integrations tools such as Azure Logic Apps, Power Automate, Power BI, Azure Functions, Data Factory, etc
• Proficiency in working with databases especially Microsoft SQL Server
• Ability to customize and configure Dynamics applications to meet business needs
• Experience with JIRA and GitHub
• Experience with Unit & Integration Tests

NON-TECHNICAL SKILLS

• Self-starter, able to work independently and take initiative to find solutions for business requirements
• Can-do attitude and desire to help teammates
• High level of organizational, written, and oral communication skills with both technical and non-technical peers; capable of managing business and technical team expectations
• Strong analytical skills, excellent communication skills and the ability to communicate analytical findings to a non-technical audience in clear and concise language
• Ability to balance project development and support activities using a self-directed, disciplined approach with a commitment to excellence in quality, problem-solving, and communication
• Problem-solving skills to address technical challenges and meet business requirements effectively

WORK ENVIRONMENT: Hybrid Role - Remote work 2 days per week (after 90 days) (Wednesdays & Fridays)

EDUCATION/EXPERIENCE: BA/BS in Computer Science, Business, or a related field with 4-6+ years of relevant experience

JOB GRADE: P2_T

FLSA STATUS: Exempt

COMPENSATION: The recruiting base salary range for this full-time position is $82900 - $115000 / year. Within the range, individual pay is determined by factors, including job-related skills, experience, and relevant education or training. See our Careers landing page for additional information about our compensation and benefit programs. In addition to competitive salary, Subaru offers an amazing benefits package that includes:

• Medical, Dental, Vision Plans
• Pension, Profit Sharing, and 401K Match Offerings
• 15 Vacation days, 9 Company Holidays, 5 Floating Holidays, and 5 Sick days
• Tuition Reimbursement Program
• Vehicle Discount Programs
• See our Careers landing page for additional information about our compensation and benefit programs at https://www.subaru.com/careers