Sr. Site Reliability Engineer (Investment Manager) - AppFolio, Inc

Santa Barbara, CA

About the Job

Hi, We’re AppFolio

We’re innovators, changemakers, and collaborators. We’re more than just a software company – we’re pioneers in cloud and AI who deliver magical experiences that make our customers’ lives easier. We’re revolutionizing how people do business in the real estate industry, and we want your ideas, enthusiasm, and passion to help us keep innovating.

We are hiring a Senior Site Reliability Engineer to run and evolve AppFolio Investment Manager’s ecosystem of services. This is an ideal opportunity for someone with a desire to help own/maintain as well as “teach to fish” fully “shifted left” development teams and a passion for building reliable yet simple systems. This position, as with all members of Investment Manager R&D, may require on-call responsibilities.

Your Impact

You’ll be a key member of the team that provides reliable, scalable infrastructure for key components of AppFolio Investment Manager.
You’ll help build the future of reliable, critical services, and support the rapid and sustainable growth of new features.
You’ll lead the effort to build, deploy, and help maintain the cloud infrastructure that powers AppFolio Investment Manager, as well as collaborate with R&D engineering teams.
You'll help build product-specific infrastructure as well as help improve the reliability and quality of their services.
Along with your team, you’ll ensure all aspects of the IM product have a plan to address any shortcomings for exception reporting, capacity planning, monitoring and alerting, backups, runbooks, configuration management, DDoS protection, infrastructure as code, and disaster recovery.
You’ll collaborate with engineering teams, helping them to improve the reliability and quality of their services and infrastructure.
You’ll be the “domain expert” of all Investment Manager infrastructure, while leveraging the wider shared knowledge and assistance of the overall SRE and Infrastructure Engineering group.

Qualifications

Proven ability to diagnose and monitor performance and reliability issues across the stack: relational databases, web servers, networking, OS, containers, load balancers, etc. You’ll chase down performance problems and uncover the root causes of system failures.
Strong coding background: you’ve written code to perform critical tasks or in production. The exact language doesn’t matter, though we give bonus points for Go, Ruby, or Python.
You are able to create and maintain container images.
Mastery experience with some areas of our tech like Ruby on Rails, Kubernetes, MySQL, Linux, container orchestration, Networking, etc.
You have strong communication skills and enjoy working on a team that values openness, integrity, ownership, and attention to detail

Must-Haves

5+ years of hands-on experience running production, highly available, distributed, and cloud-based services, preferably in a SaaS environment.
Experience developing Service Level Indicators and Service Level Objectives for the above systems.
Experience with Docker/Container technologies.
Experience with Amazon Web Services (commonly EKS, RDS Aurora, Lambda, S3, EBS, Route53, DynamoDB, and VPCs)
Expertise with Infrastructure as Code (Terraform, CloudFormation, Pulumi, etc.)
Familiarity with Kubernetes or other container orchestration tooling.
Bachelor’s degree and at least 5 years of industry experience

Compensation & Benefits

The base salary that we reasonably expect to pay for this role is $128,000 - $192,000.

The actual base salary for this role will be determined by a variety of factors, including but not limited to the candidate’s skills, education, experience, etc.

Please note that base pay is one important aspect of a compelling Total Rewards package. The base pay range indicated here does not include any additional benefits or bonuses that you may be eligible for based on your role and/or employment type.

Regular full-time employees are eligible for benefits - see here.

#LI-EB1

Source : AppFolio, Inc