Sr. ServiceNow Developer_NYC - Synechron

We are

At Synechron, we believe in the power of digital to transform businesses for the better. Our global consulting firm combines creativity and innovative technology to deliver industry-leading digital solutions. Synechron’s progressive technologies and optimization strategies span end-to-end Artificial Intelligence, Consulting, Digital, Cloud & DevOps, Data, and Software Engineering, servicing an array of noteworthy financial services and technology firms. Through research and development initiatives in our FinLabs we develop solutions for modernization, from Artificial Intelligence and Blockchain to Data Science models, Digital Underwriting, mobile-first applications and more. Over the last 20+ years, our company has been honored with multiple employer awards, recognizing our commitment to our talented teams. With top clients to boast about, Synechron has a global workforce of 14,500+, and has 58 offices in 21 countries within key global markets.

Our challenge

We are seeking a talented and experienced ServiceNow Developer to join our team. The ideal candidate should have a strong background in ServiceNow development and customization, with a focus on delivering high-quality solutions to meet business requirements. The candidate should possess excellent problem-solving skills, a strong understanding of IT service management processes, and the ability to work collaboratively in a team environment.

Additional Information

The base salary for this position will vary based on geography and other factors. In accordance with law, the base salary for this role if filled within New York, NY is $120k - $140k/year & benefits (see below).

The Role

Responsibilities:

• Design, develop, and customize ServiceNow applications and modules based on business requirements.
• Collaborate with stakeholders to gather and analyze requirements for ServiceNow implementations.
• Develop and maintain ServiceNow integrations with other systems and applications.
• Extensive experience using UI Builder and UI Framework to create and customize web applications.
• Provide technical expertise and guidance on the ServiceNow platform to support and enhance IT service management processes.
• Troubleshoot and resolve issues with ServiceNow applications and functionality.
• Create and maintain technical documentation related to ServiceNow development and configurations.
• Stay updated with the latest ServiceNow features and best practices to drive continuous improvement.

Requirements:

You are:

• Bachelor’s degree in Computer Science, Information Technology, or related field.
• Minimum 7 years of hands on experience working on SNOW development.
• ServiceNow Certified Application Developer certification is preferred.
• Proven experience in ServiceNow development, including scripting, UI policies, business rules, and workflows.
• Strong understanding of IT service management processes and best practices.
• Experience with ServiceNow integrations using web services, REST, SOAP, etc.
• Knowledge of ServiceNow administration, configuration, and customization.
• Ability to work independently and collaboratively in a team environment.
• Excellent communication and interpersonal skills.

Preferred Skills:

• ServiceNow Certified System Administrator certification.
• Experience with ServiceNow IT Service Management (ITSM) and other ServiceNow modules such as HR Service Delivery, Customer Service Management, etc.
• Knowledge of ServiceNow Service Portal development and customization.
• Familiarity with Agile and DevOps methodologies.

We can offer you:

• A highly competitive compensation and benefits package
• A multinational organization with 58 offices in 21 countries and the possibility to work abroad
• Laptop and a mobile phone
• 10 days of paid annual leave (plus sick leave and national holidays)
• Maternity & Paternity leave plans
• A comprehensive insurance plan including: medical, dental, vision, life insurance, and long-/short-term disability (plans vary by region)
• Retirement savings plans
• A higher education certification policy
• Commuter benefits (varies by region)
• Extensive training opportunities, focused on skills, substantive knowledge, and personal development.
• On-demand Udemy for Business for all Synechron employees with free access to more than 5000 curated courses
• Coaching opportunities with experienced colleagues from our Financial Innovation Labs (FinLabs) and Center of Excellences (CoE) groups
• Cutting edge projects at the world’s leading tier-one banks, financial institutions and insurance firms
• A flat and approachable organization
• A truly diverse, fun-loving and global work culture

S?YNECHRON’S DIVERSITY & INCLUSION STATEMENT

Diversity & Inclusion are fundamental to our culture, and Synechron is proud to be an equal opportunity workplace and is an affirmative action employer. Our Diversity, Equity, and Inclusion (DEI) initiative ‘Same Difference’ is committed to fostering an inclusive culture – promoting equality, diversity and an environment that is respectful to all. We strongly believe that a diverse workforce helps build stronger, successful businesses as a global company. We encourage applicants from across diverse backgrounds, race, ethnicities, religion, age, marital status, gender, sexual orientations, or disabilities to apply. We empower our global workforce by offering flexible workplace arrangements, mentoring, internal mobility, learning and development programs, and more.

All employment decisions at Synechron are based on business needs, job requirements and individual qualifications, without regard to the applicant’s gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.