Sr. Scrum Master - SHI International Corp.

Job Summary

The Sr. Scrum Master possesses a strong understanding of how Agile and Scrum frameworks deliver business value and how to support the team and organization with evolving its Scrum practices. The Sr. Scrum Master will work collaboratively with the Agile Coach in guiding software development in a new way of working. The Sr. Scrum Master will be responsible for the success of multiple Scrum teams. The Sr. Scrum Master will help mature their practices, identify and resolve impediments delaying progress or distracting them from achieving optimal performance, deliver business value, and continuously improve. 

The Sr. Scrum Master will report to the Agile Coach - Software Development and is required to report to the Somerset, NJ office location.

About Us

Since 1989, SHI International Corp. has helped organizations change the world through technology. We’ve grown every year since, and today we’re proud to be a $14 billion global provider of IT solutions and services.

Over 17,000 organizations worldwide rely on SHI’s concierge approach to help them solve what’s next. But the heartbeat of SHI is our employees – all 6,000 of them. If you join our team, you’ll enjoy:

• Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.
• Continuous professional growth and leadership opportunities.
• Health, wellness, and financial benefits to offer peace of mind to you and your family.
• World-class facilities and the technology you need to thrive – in our offices or yours. 

Responsibilities

Include, but are not limited to:

• Exhibit expert knowledge and application of Agile principles and frameworks (Scrum and Kanban)
• Accountable for helping the team, product owners, and organization understand and apply Scrum theory and practices
• Responsible for organizing and facilitating valuable Scrum events, trainings, and workshops
• Manage projects using Agile management tools such as Azure, DevOps, and Jira
• Regularly communicate delivery, reporting, and metrics to relevant stakeholders
• Ensure team understands and appropriately applies Agile values and principles 
• Ensure team is effectively achieving Sprint goals
• Support Product Owners with well written, communicated, and prioritized Product Backlog Items
• Engage business to help remove obstacles preventing the team from delivering Sprint goals
• Negotiate working agreements
• Assist in managing risk and impediment resolution
• Coach and mentor development teams to be self-organized and effective

Qualifications

• Bachelor's degree IT or Computer Science preferred, or 10 years’ IT experience
• Basic knowledge of software development processes and procedures
• 5+ years’ experience as a Project Manager and/or Scrum Master supporting Agile teams using Scrum or Kanban with a broad range of projects
• 1+ years’ experience as a Senior Scrum Master working with 2 or more software development teams
• Experience with IT Scrum teams
• Proven experience with servant leadership, facilitation, situational awareness, conflict resolution, continual improvement, empowerment, and increasing transparency
• Working knowledge of Software Development Life Cycle (SDLC)
• Understanding of the fundamentals of iterative and incremental development
• Proficiency in MS office tools – Outlook, Word, Excel, PowerPoint, Teams
• Experience facilitating and tracking Objectives & Key Results (OKRs)

Required Skills

• Superior business acumen
• Ability to operate with minimal supervision
• Ability to help team identify anti-patterns or issues and identify solutions using basic root cause analysis
• Ability to mentor less experienced Scrum Masters in the application of Scrum value, principles, and good practices
• Strong communication skills, both verbal and written
• Excellent facilitation and presentation skills – clear, concise, structured, and professional
• Ability to communicate with product, technical, and leadership teams clearly and effectively
• Ability to effectively communicate with people in varying job roles including developers, analysts, product owners, application users, and company leadership
• Strong follow-up skills and experience holding project teams accountable to quality
• Strong understanding of the dynamics of cross-functional teams with the ability to creatively problem solve
• Strong time management and organization skills
• Dedicated to relentless, continuous improvement

Certifications Required

Required Certification:

• Advanced Certified Scrum Master (A-CSM) or Professional Scrum Master (PSM II) 
• Certified Scrum Product Owner (CSPO) or equivalent 

Preferred Certifications: 

• Advanced Certified Scrum Product Owner (A-CSPO) or equivalent
• Certified Scrum Professional -Scrum Master (CSP-SM)

Additional Information

• The estimated annual pay range for this position is $90,000 - $135,000. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual. Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending.
• Equal Employment Opportunity – M/F/Disability/Protected Veteran Status