Sr. Quality Engineer - ServiceNow

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.

Benefit options available depending on contract factors and upon meeting requirements.

What you will do in this role:

• Collaborate with developers and product managers to design specific testing strategies for features being developed.
• Generate comprehensive test plans and test cases and execute them for feature verification and regression. 
• Work with other QE members, Developers, and devOps members on regression testing and change verification on production for product releases. Contributes to participating in all quality activities within the Quality Engineering team including Testing, Automation, Test Planning, Design, Debugging, Execution, Review, Customer Support, Reporting and Monitoring.
• Drives continuous improvement initiatives that focus on software quality and delivery of delightful User Experiences.
• Design and implement test automation for new features and existing features for regression testing.

What you need to be successful in this role:

• 5+ years professional experience with quality assurance and/or application development and Java programming with Selenium, Junit and TestNg.
• Hands-on experience with Jenkins, Maven, Eclipse and git.
• Hands-on Experience with SQL queries and solid understanding of database concepts.
• Hands-on experience with various unix platforms.
• Good understanding of software design patterns, algorithms and data structures.
• Good understanding of web service APIs.
• Experience with agile methodology and working in enterprise cloud based technologies.
• Proven ability to learn new tools and technologies with minimal guidance.
  • Desire to seek continuous improvement in the quality assurance processes.
•  MS/BS in Computer Science or equivalent experience.

Pursuant to the California Fair Chance Act, Los Angeles County Fair Chance Ordinance for Employers, Los Angeles Fair Chance Initiative for Hiring Ordinance, and San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness, meet client expectations, standards, and accompanying requirements, and safeguard business operations and company reputation.