Sr. Project Manager - Infrastructure - Tews Company

Orlando, FL 32801

About the Job

Sr. Project Manager - Infrastructure
Need a strong understanding of Service Delivery Management & ITIL
Must have experience working in an Agile Environment
Strong Financial & Budget Management experience needed
Experience with Service Desk Process, Ticketing, Escalations, SLA's, CMDB

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TEWS has an immediate need for a strong Project Manager with Service Desk Management & Infrastructure experience. Highly visible projects. The Sr. Project Manager will be responsible for:

End-to-end delivery of Projects. Using Agile, Waterfall or Hybrid approach as needed to ensure projects and products have the governance, control and oversight needed to successfully deliver.
Use appropriate tools and metrics to demonstrate the end-to-end throughput of requirements, features, epics and user stories from initiation to production
Collaborate effectively with teams across IT, Business Partners and Vendors to ensure the successful delivery.
Ensure projects are completed On Time, In Full, With Quality, On Budget
Provide accurate, concise and focused status reporting including up to C-level
Define, track and mitigate risks and issues.
Develop and maintain metrics to measure and report on project and release management effectiveness
Conduct Retrospectives to identify successes and challenges and improve future products
Work to ensure adherence to the company defined Release Management policies, procedures and standards
May manage, lead and support a team of Project / Release Managers and Scrum Masters to ensure successful delivery of software products and functionality
Foster a culture of collaboration, continuous improvement, and customer focus

Stakeholder Management

Understand and manage to stakeholder expectations to ensure successful Project Delivery
Conduct Executive Sponsor updates and provide the appropriate status information for budget, schedule, scope, resource, quality
Partner with teams to create and implement Release Communication Plans and conduct ongoing reviews with all impacted parties through the entire Delivery cycle

Financial / Resource Management

Create and maintain the financial plan and ensure product actuals and forecasts are timely, accurate and aligned with budget
Develop and manage resource plans to ensure optimal resource allocation and productive team performance
Identify, manage and report on pre-defined KPIs / metrics
Liaise with 3rd party vendors to manage their deliverables and timelines to avoid any delays to the Release Plan

Specific Job Knowledge, Skill and Ability

Excellent communication skills both verbal and written
Ready and willing to take accountability and ownership for their team and their project
Ability to collaborate, engage and motivate a cross-functional team to achieve collective goals
Ability to analyze and understand financial data, manage budgets and forecasts
Excellent interpersonal skills to build trust and confidence to motivate and influence others. A proactive team player.
Strong problem-solving, planning and organizational skills
Adapts willingly to change

Required

Ten (10) plus years of successfully managing projects / products in a fast-paced environment

Knowledge, Skills & Abilities:

To fulfill this role successfully, the individual should possess the following qualifications, knowledge, skills, abilities, and experience:

Bachelor's degree in computer science, engineering, or a related field
Extensive experience in Project Management, or a related field.
Proven experience in successful delivery of projects, programs and / or products
Proven experience managing a team and leading a project management function
Experience and full understanding of both Agile and Waterfall methodologies
Demonstrated ability to work in a fast-paced, dynamic environment with competing priorities
Strong analytical and problem-solving skills, with a focus on continuous improvement
Excellent communication and interpersonal skills, with the ability to interact effectively with technical and non-technical stakeholders
Full understanding of Product Management tools and process e.g. Aha, ADO.

Tews is an equal opportunity employer and will consider all applications for employment without regards to age, color, sex, disability, national origin, race, religion, or veteran status.

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Source : Tews Company