Sr. Product Manager - TURNBRIDGE Technical Solutions

Senior Product Manager

Fulltime role (remote)

Job Description

Our client builds IT orchestration and automation solutions that transform business IT environments from simple IT task automation into sophisticated, real-time business service orchestration. This client is headquartered in Atlanta with colleagues and offices throughout the Americas, Europe, and Asia. Their end-clients are some of the world’s largest financial, manufacturing, healthcare, travel, transportation, energy, and technology institutions. 

This is a remote position open to candidates located in North America with a preference for candidates in the Atlanta, GA area. For remote candidates, quarterly travel to Headquarters in Atlanta is required. This position will report to the Chief Product Officer. This is a hands-on Product Manager role. 

• Experience: Experience working in a thriving enterprise software business, navigating, interacting, and influencing across all areas of the company (sales, pre-sales, marketing, services, and support).
• IT Automation Expertise: Proven expertise in IT Automation, with experience in one or more automation solutions in previous Product Management or senior related roles. Direct experience with Job Scheduling, Workload Automation, and Service Orchestration & Automation Platforms (SOAP) is an asset.
• Product Launch Experience: Proven track record as a Product Manager (or senior related role) in launching new products and rolling out new versions of existing solutions to the market (both SaaS and private cloud).
• Communicating Business Value: Ability to clearly communicate the business value of the portfolio of products at different stakeholder levels, from executives to hands-on users.
• Agile Development Knowledge: Familiarity with the development lifecycle in Agile teams and experience in ideating and defining product requirements, gathering input from customers, key stakeholders, and SMEs.
• Technical Acumen: Excellent understanding of modern IT infrastructure and ecosystems, including cloud vendors, DevOps, data platforms, and major application landscapes. Expertise in legacy platforms is an asset.
• Curiosity and Passion: Demonstrates curiosity and passion for staying up to date on the latest technologies (AI/ML, Containers, etc.).
• Customer Engagement: Clear and articulate verbal and written communicator, able to engage with customers in small group settings, larger audiences at conferences, and webinars, in English.
• Problem-Solving: Skilled in working through challenging customer situations and escalations.
• Sales Insight: Understanding of the sales lifecycle of complex IT management solutions, including buyer personas, problem-solving, competitive analysis, win-loss analysis, and customer migration strategies.
• Strategic Contribution: Ability to contribute to the strategic product plan, including product positioning, strengths and weaknesses, and areas of evolution and innovation in the product portfolio.
• Flexibility: Willing to travel up to 25%—primarily in North America and periodically internationally.