Sr. Payroll Specialist 24-00611 - Alura Workforce Solutions

Title 
Sr. Payroll Specialist

Schedule: M-F, 8:00 am - 5:00 pm on-site
Pay Range: $32.00 - $39.00 /hr 

DESCRIPTION 

The Senior Payroll Specialist is responsible for performing a variety of Payroll functions. This is a hands-on position responsible for the overall coordination, support, and accurate and confidential processing of a 9 tax companies and Physician groups bi-weekly payroll. This is for exempt and non-exempt employees of the company and the Physicians Groups, for over 11,000 employees, and 2 unions under strict payroll processing deadlines. This also includes performing all other duties assigned by the Payroll Manager.
Essential Functions and Responsibilities of the Job

• Processes termination manual check processing per California law, which requires terming employee (90% of terms give notice) to receive final check on last day worked. On-time communication with seven Human Resource departments and employees manager for final hours worked on last day.
• Provides prompt and excellent customer service by answering in-coming phone calls from the payroll call center.  Follows up to all requests (voice mail, email) in compliance with department procedures to assure employee problems are handled appropriately and timely, as are other requests for information from departments and third party sources. Fosters strong customer service relationships
• Problem solving; Identifies and resolves problems in a timely manner, gathers and analyzes information skillfully, works well in group problem solving situations, uses reason even when dealing with emotional topics.
• Issues stop payments, direct deposit, and reversals of payroll checks. Tracks and retains necessary documentation as appropriate.
• Audits direct deposit reports, tax reports, and deduction report timely and accurately.
• Accuracy/integrity: is accurate in all activities, makes this a priority in all transactions; works in integrity and confidentiality at all times.
• Adaptability: adapts to changes in the work environment; manages competing demands; changes approach or method to best fit situation; able to deal with frequent change, delays, or unexpected events.
• Customer Service/interpersonal skills; Manages difficult or emotional customer situations; strives to continuously build knowledge and skills, focuses on solving conflict, not blaming, maintain confidentiality, remains open to others’ ideas and tries new things.
• Oral and written communication; speaks and writes clearly; listens and gets clarification; responds well to questions; able to read and interpret written information; present numerical data effectively; participates in meetings.
• Quality and quantity; Demonstrates accuracy and thoroughness, monitor own work to ensure quality; meets productive standards; completes work in a timely manner, works quickly and efficiently.
• Initiative; volunteers readily; asks for and offers help when needed; is action oriented and enjoys working hard.
• Achievement of productivity and quality standards as established by management.
• Take responsibility for various projects as assigned by management; and perform any additional/miscellaneous duties (not inclusive of job description) as requested by the management team within the scope of knowledge/ability.
• “Other duties as assigned”
• Understanding of how to process garnishments.

REQUIREMENTS

• High School Diploma required. Preferred some college coursework completed.
• A minimum of 3 to 4 years’ experience computerized payroll environment and processing a large payroll of greater than 3000 employees, preferably within the healthcare industry.
• Knowledge of California and Federal Wage Orders and Garnishments.
• Must understand Wage & Hourly Laws
• Experience with heavy audits
• Experience with High-level, High-Volume payroll
• Ability to type 40-45 WPM.  PC proficient

INDH