Sr. Oracle Functional Analyst - SUMITOMO RUBBER NORTH AMERICA INC

POSITION SUMMARY

Responsible for supporting existing and implementing new financial modules of Oracle eBusiness Suite such as Accounts Receivable, Payables, Costing, General Ledger, Assets, Cash Management, Tax, subledger accounting and other related applications. Functional knowledge of the financial modules of Oracles eBusiness Suite. Must have the ability to understand SRNAs business processes, evaluate the business requirements, perform gap analysis in relation to the functionality available within the modules, design solutions to meet the business requirements. Will perform application configuration, conduct application testing, and train users in the use of the application. This role serves as the project manager and subject matter expert for such applications and provides day-to-day close support to internal business partners. In addition, provides team with guidance and day-to-day task assignments. Very good understanding of multi-org, multi-geography specifics in North American accounting organization. Analyzes business needs to help ensure solutions meet the customers objectives by combining industry best practices, product knowledge, and business acumen.

ESSENTIAL JOB FUNCTIONS

• Systems Analysis
• Project Management
• Testing
• Functional Analysis
• Production Support
• Training
• SDLC support
• Issue Tracking
• Planning
• Reporting
• Issue Resolution

PRINCIPAL TASKS
1. System Analysis: Serve as a Functional lead and mentor. Delivers Application production support for end users. Provide daily support with issues arising out of the Oracle Financial modules. Enter/Respond/Track progress on helpdesk tickets logged by end-users and provide timely response and resolution. Provides project management and mentoring to project teams,
PRINCIPAL TASKS
and effectively influences customer leadership on key decisions. Regularly communicates with supervisor work progress, concerns and questions.
2. Project Management: Perform Application-level Project Management (Analyze, Design, Build, Test, Deploy) and support including application development/enhancement initiatives by analyzing the business requirements, providing a solution design, testing, and coordinating User Acceptance testing of the development activities. Assist and support the technical developers/DBA in migrating code changes/ configurations to Production environment. Proficient in authoring, editing and presenting functional documents. Supports the business development efforts by pursuing new opportunities and extensions.
3. Reporting: Reporting support for system (Oracle Reports, BI and FSG Reports) and custom requirements. Analyze issues related to Oracle reports including custom objects. Recommend design changes to the development team. Perform testing and coordinate testing on changes to reports. Provide application data using SQL to support ad-hoc requests for application information. Suggest and successfully implement process improvements while adhering to development and documentation standards and methodologies. Able lead a customer through enterprise design areas reporting structures, chart of account design, intercompany, allocations, global consolidations, revenue management solution design satisfying new accounting standards.
4. Training: Must have the ability to train end users and support business process change. Train users in the navigation and use of the Oracle applications, and other business applications. Provide documentation and screenshots to end users and walk them through existing and new functionality added to the system. Develop and maintain effective working relationships with team members.
5. Production Support: Research, manage service requests, and perform root cause analysis for bugs and system issues. Perform change management activities in the Helpdesk system. Log Service requests with Oracle Support through Metalink and other third-party vendor support organizations for issues that are to be resolved by the vendor. Follow up with vendor service requests through resolution.
6. Testing: Handle special projects such as defining new legal entities and operating units, multi- currency, bank file transfers, etc. Set up configure and provide testing support for projects as needed. Responsible for any other special projects as assigned by Management. Must be able to adapt to new technologies and techniques.
7. Responsible for any other additional duties as assigned by the Applications Manager.

MAJOR CHALLENGES
1. Must be highly organized, detail oriented and results driven.
2. Ability to manage multiple projects simultaneously with a strong sense of urgency and professionalism amidst continually evolving priorities.
3. Must be able to communicate effectively both verbally and written in a professional manner with a customer first attitude.
4. Must be available for on-call priorities during off hours and weekend support if needed.
5. Track weekly allocation of time spent on various activities

SCOPE OF AUTHORITY AND INTERNAL/EXTERNAL CONTACTS
1. Frequent contact with all levels of personnel within the organization.
2. Frequent contact with vendors with regard to Information Technology.

COMPETENCIES

• Collaborating with Others
• IT Support
• Troubleshooting
• Testing
• Business Analysis
• Communication Skills
• Influence
• Modeling (knowledge of IT Systems, tools Methodologies
• Thinking Strategically
• Visioning and Alignment
• Project Management

MINIMUM QUALIFICATIONS

WORK EXPERIENCE: Ten (10) years of Information Technology experience, seven to ten (8 10) years in an Oracle E-Business Suite environment in a Functional role with expertise in setups, configurations, implementations, and production support.

ACADEMIC/TRAINING: A Bachelors or Masters Degree in Information Technology from an accredited college and Oracle IT Certifications. PMP Preferred.

SKILLS: Must be proficient in MS Office (Word, Excel, PowerPoint and Outlook), as well as Oracle, eBusiness Suite Release 12, SQL, Toad, Oracle Forms, Oracle Reports, & other Oracle technologies. Must be detail oriented and results driven, with excellent customer service skills. Highly organized and able to handle multiple projects at one time.

PHYSICAL DEMANDS: Must be able to stand, sit, move, and use fingers for extended periods of time. May require walking primarily on a level surface, reaching above shoulder heights and below the waist, as well as lifting up to 25 pounds.

WORK ENVIRONMENT: The work environment is typical of an office environment where the air is controlled and kept at mild temperatures.

The Physical Demands and Work Environment described herein represent the environment and physical demands that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job. Duties, responsibilities and activities may change, or new ones may be assigned at any time with or without notice.