Sr On-Site Service Specialist - Ricoh

Summary

Manager Job Description: Pay rate is $18 per hour.

Entry level clerical position, computer knowledge is a must, Ability to make copies. Ability to multi task.

Must be able to stand, walk , bend and twist lifting up to 40# per Ricoh requirement.

Will need 3 years employment history( vendor can verify or use A-Check) and a 5 panel drug test.

Must be fully vaccinated.

Seeking candidate who will be .

A) Operating equipment that inserts letters into envelopes.

B) Sends to the printer the letters he/she will insert into the envelopes.

C) Keeps inventory of the paper and envelopes.

Will do both machine and hand insertion. Skills needed are Computer skills, mechanically inclined, self-starter, team player.

Performs duties related to the shipping of materials.

Performs duties related to the receiving of materials.

They be required to lift (up to 50lbs.) Report to 7440 Woodland Dr, Indianapolis, IN 46278 and parking is free.

This position may be able to go beyond the end date so potential is there. This position may not be available to public transportation.

​​​​​​​​***Shift timings***

8:00 AM to 4:30 PM (Mon to Fri)

Job Type: Temporary

Roles & Responsibilities

POSITION PROFILE
Provides operations functions in one or all of the following areas: operates high volume duplicating equipment, performs associated copying tasks. Also operates High volume mail management systems. Generates reports for digital printing, imaging, and mail systems in digital format. Ships and receives product and supplies, sorts, distributes and handles incoming and outgoing mail/faxes, as well as applies necessary postage. May also perform bindery, QC and final check, file services, etc. Employees performing this function are considered to be Senior On-Site Services Specialist. This position reports directly to the Site Manager, Site Supervisor, or Assistant Site Manager, depending on site personnel configuration.
JOB DUTIES AND RESPONSIBILITIES
- Runs high volume copy machines and performs binding and finishing work.
- Operating MS Office and Email systems for opening, sending and retrieving files
- Opening, saving and transferring PC files based on established protocols
- Accessing document management systems via established protocols
- Ensures convenience copiers are working properly, checking for quality via daily inspections. Clears paper jams and informs technicians of specific problems.
- Maintains records for management reports and inventories of supplies needed.
- Distributes office supplies, fax transmissions and mail to company personnel and/or designated drop-off points as required.
- Calculates charges for jobs performed and maintains some billing logs.
- Responds to and coordinates all service calls required by customer.
- May perform filing duties in conjunction with specific customer requests.
- Delivers completed jobs to pre-determined customer locations within.
- Maintains daily meter and service logs.
- Answers customer questions regarding status or feasibility of job requests.
- Ensures upkeep of convenience copier areas by keeping neat and well stocked.
- Performs duties related to the shipping of materials.
- Performs duties related to the receiving of materials.
- Paper jogger, tape machine, stackers, electric stapler and scales in completion of various jobs contracted.
- Uses all copier equipment, calculator, fax machine, postage meter and some PC.
- Performs filing duties, which may include ‘purging’ and archiving old documents.
- Performs other duties as assigned.

Minimum Qualifications

QUALIFICATIONS (Education, Experience and Certifications)

Typically Required:
- Requires high school diploma, GED and 1 –2 years of experience or equivalent experience in a related field.
- Some related copy job experience is preferred.
- May require valid driver’s license and minimum levels of auto insurance coverage per Ricoh policy.
KNOWLEDGE, SKILLS AND ABILITIES
- Excellent customer service skills
- Good PC skills
- Good organizational skills and ability to prioritize
- Mathematical and filing skills
- Ability to use office machines and technical equipment WORKING CONDITIONS, MENTAL AND PHYSICAL DEMANDS
- Typically, an office environment with adequate lighting and ventilation, and a normal range of
temperature and noise level
- Work assignments are diversified. Interpret, comprehend and apply complex material, data and instruction – prepare, provide and convey diversified information
- Some physical effort is required which may involve long periods of standing, walking, bending, reaching, stretching, climbing or similar activities as well as lifting or moving items weighing up to 50-55 lbs. and in pushing or pulling machines on wheels, which may weigh up to 700 lbs., in order to move for repairs. Walking between buildings may be necessary.
- Moderate dexterity – regular application of basic skills (calculator, keyboard, hand tools, eye/hand coordination.