Sr. Office Manager, Enterprise & Financial Solutions - FINRA

The Senior Office Manager is responsible for overseeing the overall administrative support for multiple departments and SVPs within Enterprise & Financial Solutions (EFS), including Finance, Administrative Services, Enterprise Strategy, and Enterprise Risk Management. This position will provide comprehensive and confidential administrative support to the SVPs within EFS and support on-site in the Washington, DC and Rockville, MD offices. This position will handle and manage sensitive and confidential materials with discretion and professionalism on a daily basis.

Essential Job Functions:

• Provide administrative support to Enterprise & Financial Solutions (EFS) leadership, and to the EFS team overall, including scheduling complex meetings and events, and travel and expense support.
• Oversee and resolve, as appropriate, administrative processes for the overall EFS team, including but not limited to, equipment and supplies, network and security access set-up/issues, corporate credit cards, office space coordination, etc. consistent with FINRA and EFS policy.
• Serve as the main point of contact for EFS leaders and staff on administrative-related questions and concerns, independently resolving or escalating issues as needed. This includes managing the EFS Outlook mailbox, and any other requests and inquiries that are raised.
• Compose, provide, edit and support written communications, reports, spreadsheets, and presentations on behalf of EFS leadership.
• Manage and coordinate all logistics of departmental meetings (i.e., EFS Forums, Manager Meetings, Trainings, etc.). This includes budgeting and vendor management, preparing agenda topics with leadership, scheduling and managing invites, gathering information, creating agendas, and providing presentations and other materials as needed, booking meeting space and catering, participating in the departmental meetings, and noting any meeting follow-ups. As needed, partnering with FINRA Meetings and Conferences team, to coordinate meeting logistics.
• Assist senior leadership in oversight of Finance administrative budget (i.e., spend, overage, monitor, request).
• Support Finance invoicing and consulting contracts, POs, and PRs - working with OGC, Procurement and Accounts Payable to ensure appropriate paperwork is completed, submitted, processed, and paid.
• Oversee the process of granting and modifying user access to various Finance systems.
• In partnership with the Compliance Senior Principal Analyst of Finance, act as the administrative liaison for Finance in all areas of Records Policy, data protection and business continuity ensuring full compliance.  This includes but is not limited to records retention and destruction, policy, and procedures updates of all compliance issues, required departmental training on compliance issues, compliance schedules, etc.
• Manage and update EFS trackers and dashboards, as needed, to support the Chief of Staff Business Enablement team.
• Provide any other related administrative support of a highly sensitive and confidential nature.

Education/Experience Requirements:

• High school diploma or equivalent.  Additional education or training preferred.
• Minimum 10 years of related administrative experience.
• Significant experience utilizing full suite of Microsoft Office applications, including Word, PowerPoint, Excel, and Teams.
• Expertise utilizing Zoom (scheduling, virtual meeting tools, etc.) or other virtual meeting software.
• Significant experience utilizing and working on travel and expense tools, including preparing expense reports, and making complex travel reservations. Workday experience a plus.
• Experience providing high level administrative support to executive management.
• Exceptional verbal and communication skills.

Work Conditions:

• Work is normally performed in a hybrid office environment.
• Occasional travel between FINRA offices may be required.
• May require overtime, as well as flexibility of work hours

For work that is performed in CA, Washington, DC, CO, HI, MN, VT, New York, NY, WA and MD the chart below outlines the proposed salary range for the corresponding location. In addition to location, actual compensation is based on various factors, including but not limited to, the candidate’s skill set, level of experience, education, and internal peer compensation comparisons.

California: Minimum Hourly Rate $37.94, Maximum Hourly Rate $70.63

Washington, DC/Maryland: Minimum Hourly Rate $37.94, Maximum Hourly Rate $67.65
Colorado/Hawaii/Minnesota/Vermont: Minimum Hourly Rate $32.96, Maximum Hourly Rate $58.84
New York, NY: Minimum Hourly Rate $39.52, Maximum Hourly Rate $70.63
Washington State: Minimum Hourly Rate $32.96, Maximum Hourly Rate $67.65

#LI-Hybrid

To be considered for this position, please submit an application. Applications are accepted on an ongoing basis.

The information provided above has been designed to indicate the general nature and level of work of the position. It is not a comprehensive inventory of all duties, responsibilities and qualifications required.

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Employees may be eligible for a discretionary bonus in addition to base pay. FINRA provides comprehensive health, dental and vision insurance.  Additional insurance includes basic life, accidental death and dismemberment, supplemental life, spouse/domestic partner and dependent life, and spouse/domestic partner and dependent accidental death and dismemberment, short- and long-term disability, long-term care, business travel accident, disability and legal.  FINRA offers immediate participation and vesting in a 401(k) plan with company match and eligibility for participation in an additional FINRA-funded retirement contribution, tuition reimbursement and many other benefits. 

Time Off and Paid Leave*

FINRA encourages its employees to focus on their health and wellness in many ways, including through a generous time-off program of 15 days of paid time off, 5 personal days and 9 sick days (all pro-rated in the first year). Additionally, we are proud to support our communities by providing two volunteer service days (based on full-time schedule). Other paid leave includes military leave, jury duty leave, bereavement leave, voting and election official leave for federal, state or local primary and general elections, care of a family member leave (available after 90 days of employment); and childbirth and parental leave (available after 90 days of employment). Full-time employees receive nine paid holidays.

*Based on full-time schedule

Important Information

FINRA’s Code of Conduct imposes restrictions on employees’ investments and requires financial disclosures that are uniquely related to our role as a securities regulator. FINRA employees are required to disclose to FINRA all brokerage accounts that they maintain, and those in which they control trading or have a financial interest (including any trust account of which they are a trustee or beneficiary and all accounts of a spouse, domestic partner or minor child who lives with the employee) and to authorize their broker-dealers to provide FINRA with duplicate statements for all of those accounts. All of those accounts are subject to the Code’s investment and securities account restrictions, and new employees must comply with those investment restrictions—including disposing of any security issued by a company on FINRA’s Prohibited Company List or obtaining a written waiver from their Executive Vice President—by the date they begin employment with FINRA. Employees may only maintain securities accounts that must be disclosed to FINRA at one or more securities firms that provide an electronic feed (e-feed) of data to FINRA, and must move securities accounts from other securities firms to a firm that provides an e-feed within three months of beginning employment.

You can read more about these restrictions here.

As standard practice, employees must also execute FINRA’s Employee Confidentiality and Invention Assignment Agreement without qualification or modification and comply with the company’s policy on nepotism.

Search Firm Representatives

Please be advised that FINRA is not seeking assistance or accepting unsolicited resumes from search firms for this employment opportunity. Regardless of past practice, a valid written agreement and task order must be in place before any resumes are submitted to FINRA. All resumes submitted by search firms to any employee at FINRA without a valid written agreement and task order in place will be deemed the sole property of FINRA and no fee will be paid in the event that person is hired by FINRA.

FINRA is an Equal Opportunity and Affirmative Action Employer

All qualified applicants will receive consideration for employment without regard to age, citizenship status, color, disability, marital status, national origin, race, religion, sex, sexual orientation, gender identity, veteran status or any other classification protected by federal state or local laws as appropriate, or upon the protected status of the person’s relatives, friends or associates.

FINRA abides by the requirements of 41 CFR 60-741.5(a). This regulation prohibits discrimination against qualified individuals on the basis of disability, and requires affirmative action by covered prime contractors and subcontractors to employ and advance in employment qualified individuals with disabilities.

FINRA abides by the requirements of 41 CFR 60-300.5(a). This regulation prohibits discrimination against qualified protected veterans, and requires affirmative action by covered prime contractors and subcontractors to employ and advance in employment qualified protected veterans.

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