Sr. Manager, Visual Inspection Operations - Eli Lilly and Company

At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We’re looking for people who are determined to make life better for people around the world.

Sr. Manager- Visual Inspection Operations

Organization Overview:

At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our 35,000 employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We’re looking for people who are determined to make life better for people around the world.

The RTP facility has multiple high-speed manufacturing lines, detailed robotic integration, advanced data collection and analytics for improved safety, increased productivity, and variability reduction.  The facility is actively being expanded to add additional capacity and this role would support both the existing assets and the start-up of additional capacity.  This is an exciting opportunity to support a state-of-the-art facility as it continues to expand. 

Responsibilities:

The Senior Manager will report to the Associate Director of Operations, Visual Inspection. The Senior Manager will be responsible for helping the area achieve safety, quality, and customer focused goals and objectives. The Senior Manager will provide leadership across a 24/7 manufacturing team via direct supervision of shift supervisors and/or support personnel. This role is expected to have frequent shopfloor presence.

Key Objectives

Safety

• Ensure all team members are knowledgeable of/compliant with safety procedures and policies
• Initiates and leads safety investigations, manages safety actions to closure, and communicates safety notifications across shifts
• Identifies and implements safety improvements by fostering involvement from the operations team

Quality

• Ensures all team members are knowledgeable of/compliant with operating procedures and process requirements
• Initiates, investigates, approves deviations as needed
• Change owner, activity plan owner as needed

Manage People Effectively

• Responsible for managing daily operations across all shifts, including attendance, overtime, operational issues, performance management, development planning and reporting of results.
• Ensure training curriculums contain required content and employees stay current on training

Maintaining Operations

• Responsible for meeting the daily schedule/monthly production plan and keeping department leadership informed of issues.
• Interact and/or lead cross functional teams to deliver technical and business solutions with operational excellence – a commitment to continuous improvement through data collection, evaluation, and prompt and effective implementation by the operations personnel and the process team is expected.
• Ensure personnel training/qualification schedules are strategically developed to achieve business demand; ensure execution adherence; problem solve with trainers and SMEs when delays are experienced
• Access owner for area
• Serves as delegate to process team leader

Minimum Requirements:

• Bachelor’s Degree
• 4+ years previous experience supporting a pharmaceutical manufacturing process with 2+ years experience in visual inspection
• Excellent oral and written communication skills
• Demonstrated ability to set priorities based on high-level objectives; ability to provide clear direction to large teams
• Demonstrated ability to navigate multi-layered organization; ability to influence peers to drive change
• Demonstrated ability to manage multiple initiatives in parallel while still meeting timelines
• Demonstrated ability to seek and interpret available information, assess risk, and make disciplined decisions

Additional Skills/Preferences:

• Bachelor’s Degree in science, engineering, technical, or business field
• 2+ years experience as people manager; demonstrated ability to coach, develop, and grow employees
• Previous experience in facility/area start-up environments
• Previous experience with Manufacturing Execution Systems and electronic batch release
• Experience with root cause analysis/technical writing
• Knowledge of lean manufacturing principles

Additional Information:

• Position may require travel to Lilly network sites to establish specific process knowledge and establish global contacts.
• Ability to wear safety equipment (safety glasses, safety shoes, protective gloves etc.)
• This position is expected to work a Monday-Friday, 8AM-5PM schedule. However, the successful candidate must be able to support outside of normal business hours as required for employee management/development and maintaining operations.

Lilly is dedicated to helping individuals with disabilities to actively engage in the workforce, ensuring equal opportunities when vying for positions. If you require accommodation to submit a resume for a position at Lilly, please complete the accommodation request form (https://careers.lilly.com/us/en/workplace-accommodation) for further assistance. Please note this is for individuals to request an accommodation as part of the application process and any other correspondence will not receive a response.

Lilly is an EEO/Affirmative Action Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status.

Our employee resource groups (ERGs) offer strong support networks for their members and help our company develop talented individuals for future leadership roles. Our current groups include: Africa, Middle East, Central Asia Network, African American Network, Chinese Culture Network, Early Career Professionals, Japanese International Leadership Network (JILN), Lilly India Network, Organization of Latinos at Lilly, PRIDE (LGBTQ + Allies), Veterans Leadership Network, Women’s Network, Working and Living with Disabilities. Learn more about all of our groups.

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