Sr. Manager, Technical Program Management - Amazon

Description Come build the future as a Senior Manager, Tech Program Management at Amazon, where you will be inspired working alongside best-in-class inventors and innovators! You will have the opportunity to create meaningful experiences that deliver on the ever-evolving needs of our customers, and your work will impact millions of people around the world. Key job responsibilities Senior Manager, Tech Program Management will manage large scale, cross-functional programs and projects. In this role, you will be responsible for managing a team of program managers, delivering large projects and complex features that span multiple technologies and operational teams. The right candidate has a strong leadership background with track record of leading complex projects across multiple teams as well as having a well-rounded technical knowledge in software. You must be able to thrive and succeed in an entrepreneurial environment, and not be hindered by ambiguity or competing priorities. This mean you are not only able to develop and drive high-level strategic initiatives, but can also roll up your sleeves, dig in and get the job done. As a Senior Manage of Tech Program Management, you will anticipate bottlenecks, provide escalation management, anticipate and make tradeoffs, and balance the business needs versus technical constraints. An ability to take large, complex projects and break them down into manageable pieces, develop functional specifications, then deliver them in a successful and timely manner is expected. Maturity, high judgement, negotiation skills, ability to influence, analytical talent and leadership are essential to success in this role. A day in the life Work/Life Balance Our team puts a high value on work-life balance. It isn't about how many hours you spend at home or at work; it's about the flow you establish that brings energy to both parts of your life. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives. Mentorship & Career Growth Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we're building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign opportunities based on what will help each team member develop into a better-rounded contributor. Inclusive Team Culture Here at Amazon, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon's culture of inclusion is reinforced within our 14 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust. About the team Apply now and you will be eligible for Amazon Senior Manager, Tech Program Management positions that are based on your preferred location, team, tech stack, domain, language and more. We're hiring across Amazon Stores in the United States and Canada. Teams with available positions including, but are not limited to: - Consumer Technology: Build new generation features and products for amazon.com, constantly improving the Customer and Seller experience for billions around the globe. Whether building site wide features such as reviews and recommendations, category specific software for the likes of Pharmacy, Electronics, Digital Software and Video Games or seller infrastructure, there are a variety of complex problems to tackle using a range of technologies in the design of your technical solutions. - Operations Technology: Shape the future of transportation planning and execution on a global scale, that impacts hundreds of fulfillment centers, thousands of Amazonians, and millions of customers across the world. Your technology will support thousands of operators worldwide to design, build and run the best-in-class Amazon transportation network. We are building intelligent software to make transportation more reliable, faster, and less costly, providing a better and less expensive experience for our customers. - Financial Technology: Create next generation of distributed, scalable financial systems that support Amazon's current and future business needs. Use big data technologies to design and develop services that facilitate global financial transactions worth billions annually. You'll lead architecture, design, implementation and deployment of large-scale critical and complex financial applications, owning all aspects of solutions end-to-end, through full stack software development. - Human Resources Technology: Create a seamless experience for millions of Amazonians and/or candidates. Whether supporting technologies for onboarding, time and attendance, compensation, amazon.jobs, or recruiting, you'll deliver robust feature sets, elegant designs, intuitive user interfaces and systems that make it easy for Amazonians to excel at performing critical business functions. We are open to hiring candidates to work out of one of the following locations: Arlington, VA, USA | Austin, TX, USA | Bellevue, WA, USA | Boston, MA, USA | Dallas, TX, USA | Nashville, TN, USA | Palo Alto, CA, USA | Seattle, WA, USA | Sunnyvale, CA, USA Basic Qualifications * Bachelor's degree in Engineering, Computer Science or related technical field * 7+ years of relevant program management experience * 2+ years of relevant people management experience * Expert at designing highly available and scalable distributed systems. * Strong understanding of software development process with an appreciation for maintaining a high quality bar with low operational overhead * Understanding of drivers of performance, scale and operational excellence in software and ability to work with software development manager to ensure these aspects in all software used in the program * Excellent written and verbal communication skills with the ability to present complex technical information in a clear and concise manner to a variety of audiences including executives and non-technical leader * Candidates should demonstrate superior project management and troubleshooting skills * An approach that starts from the end customer and then work backwards from there Preferred Qualifications * Master's Degree in Computer science/Math or related field * Experience in delivering Amazon-scale systems * An understanding of distributed and service-oriented architectures. * Proven analytical thinking, skills in metrics creation and project management, attention to details, and exceptional organizational skills * Knowledge of professional software engineering practices and best practices for the full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations * Experience with Agile development techniques Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $155,700/year in our lowest geographic market up to $302,900/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. Applicants should apply via our internal or external career site.