Sr. Manager, Sales Operations, Kuiper BizOps - Amazon

Description Have you ever wanted to be part of a team that is building industry changing technology? Amazon's Project Kuiper is an initiative to launch a constellation of Low Earth Orbit satellites that will provide low-latency, high-speed broadband network connectivity to unserved and underserved communities around the world. Are you looking to create value for millions of customers by helping to develop sales and deal mechanisms for Kuiper? Do you want to work at a company where you are the owner, where you are encouraged to build, and where you have the autonomy to push boundaries? Do you have a passion for designing scalable, flexible and customer obsessed solutions? Do you have a burning desire to bring delightful, cutting-edge processes and services to life in an entirely new way? Are you ready? Then join us on Project Kuiper. Do you get excited by aerospace, space exploration, and/or satellites? Do you want to help Project Kuiper transform the space industry? If so, then we would love to talk! Key job responsibilities - Influence sales strategy and drive go-to-market plans for Kuiper Commercial Services. - Design the sales processes, policies, and metrics for lead, opportunity, contract, order management, customer onboarding, and account management. - Partner with business development, sales, and deal desk teams to identify process improvement opportunities and implement solutions. - Analyze business performance, measure sales productivity, create dashboards, and report insights. - Own, manage, and drive strategic programs from inception to delivery. Improve process efficiency and effectiveness for large, complex, and thorny projects. - Be a trusted advisor to Executive leaders, Business Development, and Partnership Developments globally for delivering revenue for the commercial business. - Work in collaboration with key stakeholders across Finance, Product, Legal, Regulatory, Engineering, and other Amazon teams to deliver results. - Hire, develop, and train teams on best practices and guidelines to follow sales compensation, sales, operations, service operations, and revenue operations processes. - Action-oriented, detailed programmatic approach to implement complex programs and strategic initiatives. - Consistently exceeds key performance metrics and Delivers Results. - Experience working in start-up mode building products, process, systems, and mechanisms from the ground up. Export Control Requirement: Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum. A day in the life - You are learning every day by being a curious self-starter that loves to dive into unknowns and ambiguous areas and pushing your comfort zone. - You are an effective multi-tasker who navigates a fast-paced, deadline-driven environment with grace and efficiency. - You are excellent at creating and maintaining working relationships across all levels and disciplines. - You are receptive to feedback and input from others, and quick to apply changes. - You love to write original content and narratives that drives decision-making at the highest levels of the organization. We are open to hiring candidates to work out of one of the following locations: Redmond, WA, USA Basic Qualifications - 10+ years in commercial sales strategy, go-to-market planning, operations, process improvements, program management, and/or performance management. - 7+ years leading large, complex, strategic, and global programs that span business organizations. - 5+ years designing sales plans, enablement material, training content, deployment and tracking mechanisms. - 5+ years in sales program execution, driving goals, revenue targets, efficiency and productivity metrics, reporting, and tracking delivery. - Bachelor's degree in business, technology, or engineering programs. Preferred Qualifications - MBA or Master's degree in technology or engineering programs. - Highly experienced in sales strategy, sales operations, business planning, business development, account management or customer operations. - Ability to think strategically about business challenges and develop simple but effective solutions. - Ability to work independently, prioritize ruthlessly, and manage competing demands. - Prepare and give business reviews to the senior management team regarding progress and metrics. - Proven experience with the development and implementation of systems and tools utilized for CRM, sales compensation, revenue reporting, forecasting, Salesforce automation, etc. - Exhibits sound business judgment, a proven ability to influence others, strong analytical skills, and a proven track record of taking ownership, leading data-driven analyses, and influencing results. - Able to operate successfully in a lean, fast-paced organization, and to create a vision and organization that can scale quickly. - Strong written and verbal communication skills with a track record of presenting to senior management. - Possess solid interpersonal skills and the ability to effectively organize and communicate with cross-functional teams. Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $140,200/year in our lowest geographic market up to $260,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.