Sr. Manager of Community Back End Engineering - Tbwa Chiat/Day Inc

Sr. Manager of Community Back End Engineering

Chicago, IL

Why Glassdoor?

When you work for Glassdoor, you help people everywhere get ahead in work and life. That’s because we’re moving fast to become the leading community for workplace conversations. Every day, we foster radical transparency by giving professionals a platform to connect authentically and anonymously. Think real talk with real people — plus company reviews and ratings, salary info, job listings and more.

Join us as we make worklife better, together.

About the Role:

We are seeking an experienced, passionate and highly motivated Senior Engineering Manager with a strong understanding of backend systems to lead a team of talented backend engineers focused on our Community efforts. In this role, you will guide the development of scalable, high-performance backend services and infrastructure, while fostering a highly collaborative environment across the engineering organization. You will be responsible for overseeing the design and implementation of all Community related services and APIs, as well as mentoring and leading an experienced senior engineering team working with cross-functional teams to drive business outcomes.

What You’ll Do:

• Lead a team of backend engineers in building and scaling backend services, APIs, and integrations and foster a positive and growth-oriented environment, and you are committed to building and mentoring high-performing teams.
• Own the design, implementation, and operation of backend services using technologies such as NodeJS, Typescript, GraphQL, MongoDB, Redis, and AWS.
• Collaborate cross-functionally with product, front-end, and other engineering teams to deliver high-quality, scalable, and secure solutions.
• Design and implement RESTful APIs, ensuring they are efficient, secure, and maintainable.
• Oversee the creation of microservices architectures, leveraging cloud services such as AWS, S3, and SQS and be able to help ideate and guide architecture discussions.
• Mentor and guide backend engineers in adopting best practices in code design, testing, and continuous integration/continuous deployment (CI/CD).
• Foster a strong engineering culture, promote growth and learning, and lead by example in delivering high-quality solutions.
• Ensure effective project planning, resource allocation, and roadmap creation to meet team goals and deliverables and manage complex projects, balancing competing priorities, and delivering results.
• Engage with stakeholders to understand technical needs and align engineering efforts with business priorities.
• Advocate for and cultivate a "One Team" mindset to promote collaboration and cross-team cooperation.

What You’ll Bring:

Technical Experience-

• Strong expertise in NodeJS, Typescript, GraphQL, MongoDB, Redis, Restful API design, and AWS services (S3, SQS, etc.). Ability to guide and coach engineers in these technologies.
• Experience building microservices and migrating from monolithic applications to microservices.
• Proficiency in working with production systems, including experience with CI/CD tools.
• Experience with AngularJS and SQL databases/warehouse technologies (e.g., Snowflake, Redshift) is a plus.
• Minimum of 2 years of experience in a technical leadership capacity with backend developers in an agile and flexible environment.
• Proven track record of mentoring and motivating a team, driving high performance, and fostering a collaborative culture.
• Experience in project planning, creating technical roadmaps, and managing resources to meet deadlines.
• Strong ability to work cross-functionally with product managers, designers, legal, security, and other engineering teams.
• Proven ability to manage stakeholders, aligning technical decisions with business goals.
• A strong growth mindset, leading by example, with an ability to continuously learn and improve.
• A highly collaborative approach with the ability to influence and guide teams across organizational boundaries.

Compensation and benefits

Base salary range*: $168,100 - $223,300

Glassdoor base salaries are targeted to the market 75th percentile for technical roles and the 65th percentile for non-technical roles. In other words, 65-75% of comparable organizations in our industry will pay less.

Annual bonus target**: 15%

**Bonuses are paid in 6-month intervals, aligning with bi-annual performance reviews

Generous Restricted Stock Units (RSU):

***Restricted Stock Units (RSU) are awarded at hire and may be refreshed annually. Additionally, as a pay-for-performance company, there are additional RSU grant awards for the very top performers.

Health and wellness: 100% employer-paid premiums for employee medical, dental, vision, life, short and long-term disability and select well-being programs, along with 80% employer-paid premiums for all dependents.

Generous paid time-off programs for birthing and non-birthing parents are provided, along with additional company-sponsored leaves such as paid injury/illness leave, family emergency leave, compassionate leave, and domestic & sexual violence leave.

Coverage begins at the start of employment. After 48 months of continuous employment, 100% of all premiums for you and your dependents can be employer-paid!

• Wellness programs to support mental, physical, and financial health, such as paid career coaching & mental health therapy, financial coaching, subsidized fitness & wellness appointments, HSA, FSA, commuter benefits, fertility & pregnancy support, employee perks and discounts, legal assistance program, gender-affirming care relocation benefit and work-from-home monthly allowance.

Work/life balance: Open Paid Time Off policy, in addition to 15-20 paid company holidays/year.

Investing in your future: 401(k) plan with a company match up to $5,000 per year, subsidized fertility & family planning services and discounted legal assistance services.

Our Commitments

• Come as you are: At Glassdoor diversity is not a slogan; it’s a core factor in our success. We welcome your background, experience and ideas because you help us understand and better serve our world. You make us stronger.
• Grow your career: Glassdoor is small enough for you to see the impact of your contributions, while large enough to offer significant resources and endless opportunities to grow. This is a great place to make a career.
• Find your people: Ask anyone who works here: it’s the people who make the difference. We are a group of well-rounded humans who support one another and work hard together to bring the Glassdoor mission to life.
• Discover flexibility: With flexible hours and a where-to-work policy, Glassdoor allows you to take on professional and personal responsibilities — enhancing both productivity and your well-being.

Glassdoor is committed to equal treatment and opportunity in all aspects of recruitment, selection and employment without regard to race, color, religion, national origin, ethnicity, age, sex, marital status, physical or mental disability, gender identity, sexual orientation, veteran or military status or any other category protected under the law. Glassdoor is an equal opportunity employer; committed to creating a community of inclusion, and an environment free from discrimination, harassment and retaliation.

Where-to-Work Policy
Being a remote-first company, Glassdoor employees can live anywhere Glassdoor is a registered company. Requests to move must be approved by an employee’s manager and the People team. While we will try our best to support relocation requests, some requests may not be approved due to various tax, legal, or other restrictions.

Enjoy Remote and Explore: Employees authorized to work in their current location may Work Away for up to a total of 30 (thirty) working days in a calendar year without permanent relocation and compensation change. Employees on visas may work Work Away for up to a total of 20 (twenty) working days in a calendar year without permanent relocation and compensation change. The amount of time and location for Work Away must be approved by the employee’s manager and People Operations team at least two (2) weeks in advance of travel.

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