Sr. Manager IT Infrastructure & Cybersecurity - Benchmade Knife Company

Overview

Our Core Values

ELEVATE EVERYTHING – We each bring a specific set of skills to the table, offering up our expertise and resources to enhance the work of others. We challenge each other to be the best in order to achieve enduring value in the eyes of our customers.

BETTER IS BETTER – There is no finish line; we strive for continuous improvement in everything we do. We obsess over every detail to find ways to improve both our products and our process.

UNAPOLOGETICALLY ACCOUNTABLE – We’re open and honest in how we speak and listen. We celebrate each other’s successes, and collectively rally to solve every challenge. We own it!

COURAGEOUS INNOVATION – There are elegant ideas awaiting discovery in everything we do. We push everyone around us to pursue those ideas openly so we can continue to dominate the category.

COMMUNITY DRIVEN - As a family business, we understand the importance of enriching the communities we call home. As a company, and as individuals, we work to make our expertise available to do the most good for those around us. 

Sr. Manager, IT Infrastructure & Cybersecurity

The Sr. Manager, IT Infrastructure & Cybersecurity is responsible for all IT infrastructure strategy and IT operations, ensuring the company's network infrastructure and associated systems are available, secure and performing efficiently.  This includes developing, supporting, monitoring, securing and optimizing key technical areas, particularly on-premise and cloud network and server infrastructure, data communications, and telecommunications systems. This role is responsible for leading and managing staff within the IT Infrastructure & Cybersecurity team.   

Responsibilities

• Manage and set priorities for the design, maintenance, development, and evaluation of all infrastructure systems, including local servers, cloud servers, LANs, WANs, Internet, intranet, security, wireless implementations, etc.
• Manage the telecommunication infrastructure to include maintenance of voice, data and video equipment
• Lead the planning and deployment of Cybersecurity policies, standards, procedures and compliance initiatives
• Maintain up to date working knowledge of Cybersecurity compliance and industry standards such as CMMC, NIST 800-171 and other standards as are relevant to Benchmade
• Design and implement short- and long-term strategic plans to ensure infrastructure capacity and performance meets business requirements
• Prepare scope of work and other documentation for infrastructure projects and associated efforts
• Negotiate with vendors, outsourcers, contractors and tech staff to secure and maintain infrastructure-specific products and services
• Develop, implement, and maintain policies, procedures, and associated training plans for infrastructure system administration and project management
• Establish, maintain, monitor, and report on tech support service level agreements with business partners
• Manage daily operations of the IT support desk and support services
• Engage cross-functionally to create an annual IT infrastructure CAPEX and OPEX budget
• Manage ERP system administration
• Manage desktop procurement, deployment and on-going support
• Coordinate and implement network software and hardware upgrades
• Support all business partners with secure data and application integrations

Qualifications

• A Bachelor’s Degree in Computer Science or other related degree
• 7+ years of networking, hardware and software experience supporting routers, switches, firewalls, servers and databases in a Microsoft environment is required. Equivalency to the qualification standard will also be considered.
• 5+ years leading IT / Cybersecurity
• CISSP/CISM/CRISC/GIAC/SANS – preferred but not required
• Strong knowledge of incident response and crisis management with the ability to identify both tactical and strategic solutions
• Cloud security knowledge and skills; securing cloud environments as well as monitoring and responding to cybersecurity incidents
• Malware analysis, virus exploitation and mitigation techniques experience.
• Experience in interfacing with internal/external contacts regarding security policy and standards violations, security control failures and incident response situations
• Understanding of network, desktop and server technologies, including experience with network intrusion methods, network containment, segregation techniques and technologies such as Intrusion Detection Systems (IDS) and Intrusion Protection Systems (IPS)
• Experience working with SIEM
• Experienced at proactively leading cross-functional DR efforts to enable BCP and resiliency
• Experience working with data and voice networking
• Experience maintaining good working relationships across all levels in the organization
• Experience leading multiple projects/tasks simultaneously and communicating plans and statuses with stakeholders

Working Conditions:

• Working Environment:   Office Position
• Physical Demands:   Lifting up to 50 lbs., sitting and talking on the phone and computer for long periods of time.   
• Travel Requirements: As needed, less than 5% of the time.

Benchmade offers our employees a wide variety of comprehensive rewards and benefits including:

• Competitive pay
• Cash profit sharing and performance incentives
• Medical including Prescriptions and Vision
• Dental including Orthodontia
• Short-Term and Long-term Disability
• Life & Accidental Death and Dismemberment
• 401K with company match
• Fitness Center Reimbursement
• Pay for time off, including holiday, bonus holidays, vacation, sick, bereavement and jury duty
• Employee Assistance Program
• Flexible Spending Account
• Outstanding employee discounts on Benchmade products and other partner companies
• Tuition reimbursement
• Targeted development planning and learning opportunities
• Employee and family events throughout the year
• Most importantly, Benchmade provides a fun, family oriented and entrepreneurial work environment

This is an exciting time to be part of a company on the verge of even greater success. If you think you have what it takes to be part of a company that strives to create a working environment that stimulates team spirit, passion, engagement, and achievement, complete an application today. Please include a resume with your online application.

Benchmade Knife Company, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran status, age, disability or genetics. In addition to federal law requirements, Benchmade complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, benefits, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

For more information about our commitment to equal employment opportunity, please see this government poster: Know Your Rights: Workplace Discrimination is Illegal. If you are an individual with a disability and need a reasonable accommodation in the application or hiring process, please contact TalentAcquisition@benchmade.com or 1-800-800-7427.